Specialist (m/f/d) Customer Care & - St. Francis, KS, United States - Sapphire Technologies

Sapphire Technologies
Sapphire Technologies
Verified Company
St. Francis, KS, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

  • Finance
  • Munich
  • Overview


  • Entry level, experienced

  • Fulltime
  • Permanent position
  • About this job
Unconditional customer orientation - the "A" and "O" in our daily work to make our customers even more satisfied. We are the contact for all wishes and problems of our customers - whether digital or by phone.

CHECK24 is one of the
leading online companies and Germany's largest comparison portal.

For more than 10 years, as the market leader in credit comparison, we have been offering our customers the best credit comparison in Germany, while still maintaining our start-up mentality.

We look forward to your application at C24 Kreditservice GmbH.

  • What you bring
  • Completed commercial training, e.g. bank clerk (m/f/d), office clerk (m/f/d)
  • Several years of experience in customer management
  • Professional and friendly demeanor in customer contact, even when dealing with more difficult matters
  • Enjoyment of telephone and written customer service
  • Reliability, communication skills, high service orientation and teamwork are a given for you
  • Good knowledge of MS Office
  • Very good German language skills in spoken and written form
Your tasks include

  • You process, analyze and evaluate incoming complaints with advanced escalation levels (2nd level)
  • You take care of complaints regarding the CHECK24 points program, the PAYBACK cooperation and other promotional activities
  • You process the feedback from our customers from various online review channels (e.g. social media)
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