- Oversee all aspects of the Customer Call Center.
- Hire, train, and retain employees for the call center location.
- Communicate any hospice or customer issues with Client Relations, Regional Manager, Branch Operations Managers or Executive as needed.
- Research all service failures as needed to determine root cause and communicate findings out to appropriate parties.
- Develop and implement procedures pertinent to the effective and efficient operation of a Customer Call/Service Center.
- Ensure all hospice requests are completed as scheduled.
- Facilitate effective training and development programs for new hires including use of e-learning tools.
- Follow all Privacy Regulations regarding HIPPA.
- Complete month-end reports.
- Previous Call Center experience.
- Previous management experience.
- Problem solving skills.
- Conflict management skills.
- Strong written communication skills.
- Bachelors' Degree preferred but will consider equivalent experience.
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Center Manager
1 week ago
Baylor Scott & White Institute for Rehabilitation Fort Worth, United StatesOverview: · Baylor Scott & White Institute for Rehabilitation · Fort Worth, TX · Center Manager · Outpatient Rehabilitation · Sign On Bonus: $7,500 · Full Time · Compensation depends upon candidates years of experience and internal equity. · Benefits of becoming a Center Ma ...
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Center Manager
1 week ago
Select Medical Fort Worth, United StatesOverview · Baylor Scott & White Institute for Rehabilitation · Fort Worth, TX · Bryant Irvin · Center Manager · Rehabilitation Therapy Manager · Outpatient Rehabilitation · Sign On Bonus: $7,500 · Hours: Variable 7 AM - 6 PM, Monday-Friday, with 2 late shifts required · ...
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Center Manager
1 week ago
Select Medical Fort Worth, United StatesOverview · Baylor Scott & White Institute for Rehabilitation · Fort Worth, TX · Bryant Irvin · Center Manager · Rehabilitation Therapy Manager · Outpatient Rehabilitation · Sign On Bonus: $7,500 · Hours: Variable 7 AM - 6 PM, Monday-Friday, with 2 late shifts required · ...
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Center Manager
3 weeks ago
Baylor Scott & White Institute for Rehabilitation Fort Worth, United StatesOverview: · Baylor Scott & White Institute for Rehabilitation · Fort Worth, TX · Center Manager · Outpatient Rehabilitation · Sign On Bonus: $7,500 · Full Time · Compensation depends upon candidates years of experience and internal equity. · Benefits of becoming a Center ...
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Center Manager
3 weeks ago
Select Medical Fort Worth, United StatesSearch Jobs At Baylor Scott and White Institute for Rehabilitation - Outpatient · Baylor Scott & White Institute for Rehabilitation · Fort Worth, TX · Center Manager · Outpatient Rehabilitation · Sign On Bonus: $7,500 · Full Time · Compensation depends upon candidate's years of e ...
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Call Center Manager
1 week ago
G.L. Hunt Foundation Repair Fort Worth, United StatesJob Description · Job DescriptionAre you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently seeking a Call Center Manager in our DFW location · Join o ...
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Call Center Manager
4 days ago
G.L. Hunt Foundation Repair Fort Worth, United StatesJob Description · Job DescriptionAre you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently seeking a Call Center Manager in our DFW location · Join o ...
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Call Center Manager
1 week ago
G.L. Hunt Foundation Repair Fort Worth, United StatesJob Description · Job DescriptionAre you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently seeking a Call Center Manager in our DFW location · Join o ...
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Call Center Manager
1 week ago
CorVel Healthcare Corporation Fort Worth, United StatesJob Description · Job DescriptionThe Call Center Manager is responsible for leading strategic planning and call center operations in the Procurement Department: Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regar ...
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Call Center Manager
4 days ago
G.L. Hunt Foundation Repair Fort Worth, United StatesAre you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently seeking a Call Center Manager in our DFW location · Join our dynamic team of dedicated and ...
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Call Center Manager
6 days ago
G.L. Hunt Foundation Repair Fort Worth, United States· Are you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently seeking a Call Center Manager in our DFW location · Join our dynamic team of dedicated ...
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Camp Health Center Manager
3 weeks ago
YMCA Fort Worth, United StatesJoin our team as the next Camp Health Center Manager and help support the cause-driven work of the Y · Camp Description · Do you live the camp life and have the passion for the outdoors? Are you a self-proclaimed S'mores master? Can you canoe faster that a speeding mallard? Do y ...
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Data Center Management Specialist
2 weeks ago
Cyxtera Fort Worth, United StatesEducation: Associate Degree in Information Technology or Two Years of Technical trade school training in IT or 5-7 years of IT experience. · Data Center Experience: Must possesses at least 1- 2 years of Data Center experience. · Job Description: · This position reports to the ...
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Regional Management of Therapy Centers
3 days ago
Apex Ventures Briaroaks, TX, United States Freelance**Thursday, February 29, 2024** · **Regional Director of Therapy Centers (Part-Time)**: · Part-Time - ASB Therapy Center Schwabenhof Heilbronn) · Locations: Heilbronn · ASB is one of the largest aid and welfare organizations in the Heilbronn-Franken region. Over 2,000 full-time e ...
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Apex Ventures Hurst, United StatesAbout the Company · Our company is not just a name, but a program. We combine individuality and diversity with consistent quality standards in child care. Under our roof, individually run day care centers in German-speaking countries come together. Here, children and educators ha ...
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Vision Center Manager NL 1
1 week ago
Wal-Mart Fort Worth, United StatesPosition Summary... · What you'll do... · Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends ...
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Customer Service Call Center Manager
1 week ago
G.L. Hunt Foundation Repair Fort Worth, United StatesAre you a customer service professional with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently hiring a Customer Service Call Center Manager in the DFW location · Join our dynamic team of d ...
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Customer Service Call Center Manager
1 week ago
G.L. Hunt Foundation Repair Fort Worth, United States· Are you a customer service professional with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently hiring a Customer Service Call Center Manager in the DFW location · Join our dynamic team ...
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Customer Service Call Center Manager
1 week ago
G.L. Hunt Foundation Repair Fort Worth, United StatesJob Description · Job DescriptionAre you a customer service professional with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further G.L. Hunt Foundation Repair is currently hiring a Customer Service Call Center Manager in the DFW loca ...
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Oceanic Ventures Sansom Park, TX, United States Freelance**We are looking for a motivated kindergarten director (m/f/d) for our new family daycare center in Sansom Park, TX.** · At Freude Kindergärten, our mission is to shape and accompany the important first phase of life for our 25 future children. Our pedagogical focus is on providi ...
Call Center Manager - Fort Worth, United States - National HME, Inc.
Description
Job Description
Job DescriptionKEY RESPONSIBILITIES OF THIS POSITION:
WORK EXPERIENCE, SKILLS & COMPETENCIES:
EDUCATION:
TRAVEL / PHYSICAL DEMANDS:
• No Travel Required
• Office environment: The job may require lengthy periods of sitting, standing, telephone work, and
computer work.