Jobs
>
Chicago

    Associate, Client Service II - Chicago, United States - THE BANK OF NEW YORK MELLON CORPORATION

    THE BANK OF NEW YORK MELLON CORPORATION
    THE BANK OF NEW YORK MELLON CORPORATION Chicago, United States

    1 week ago

    Default job background
    Description

    Bring your ideas. Make history.
    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - % of the world's top banks work with us as we lead and serve our customers into the new era of digital.

    With years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

    As a leading wealth manager, BNY Mellon Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices — Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies — they help clients in the and abroad achieve stronger after-tax performance to help maintain their wealth over generations.

    We're seeking a future team member for the role of Associate, Client Service II to join our Wealth Management team. This role is located in Chicago, IL

    In this role, you'll make an impact in the following ways:

  • Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
  • Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
  • Applies intermediate problem-solving skills, experience and judgement to analyze information.
  • Uses communication skills to deliver high quality service to a specialized client base.
  • Provides clients information related to BNY Mellon products and services representing multiple lines of business and geographies and directs them to the appropriate resources, as needed.
  • Leverages a good understanding of broader BNY Mellon services and offerings.
  • Monitors client inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed.
  • Uses knowledge of client issues and needs to contribute to business development efforts.
  • Participates in internal activities and initiatives designed to improve the client experience.
  • Recommends process improvements.
  • May have people management responsibilities in some geographies.
  • Provides guidance to less experienced team members.
  • Supports multiple, moderately complex client accounts.

    • To be successful in this role, we're seeking the following:

  • Bachelors degree or the equivalent combination of education and experience is required.
  • years of total work experience preferred.
  • Experience in an operational area and/or client services preferred.

    • At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, % score Corporate Equality Index
  • , Disability: IN – % score
  • Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'

    • Our Benefits:

    BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

  • Kovitz

    Client Service Associate

    1 day ago

    Kovitz Chicago, United States

    POSITION OVERVIEW · Our Client Service Associates (CSA) is a critical part of the Wealth Management Team, providing a broad range of technical and client management support to firm Senior Advisors, Advisors, and Kovitz clients. This role acts as a liaison between our clients, Adv ...

  • The Horton Group

    Client Service Representative

    4 weeks ago

    The Horton Group Chicago, United States

    JOB TITLE: Client Service Representative - Claims · REPORTS TO: Senior Vice President of Operations · EXEMPT/NON: Non- Exempt · DIVISION: Horton Risk Advisory Solutions · GENERAL DESCRIPTION – Summary · Client Service Representative - Claims will have a working knowledge of gene ...

  • Stifel

    Client Service Associate

    3 weeks ago

    Stifel Chicago, United States Full time

    Summary · The Client Services Associate assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, ...

  • Savills North America

    Client Services Associate

    1 week ago

    Savills North America Chicago, United States

    ABOUT SAVILLS · At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. Wit ...

  • Business Talent Group

    Client Service Associate

    1 week ago

    Business Talent Group Chicago, United States

    About Us: · Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remo ...

  • Larson Maddox

    Head of Client Services

    2 weeks ago

    Larson Maddox Chicago, United States

    Our client, a trading firm based out of Chicago, is looking to bring on a Head of Client Services to thier department. In this role, you'll have the ability to manage a team of 5-10 while operating in a flexible hybrid schedule. · Responsibilities: · Design and Implement Onboardi ...

  • University of Chicago

    Director, Client Services

    5 days ago

    University of Chicago Chicago, United States Full time

    Department · Booth Information Technology About the Department · The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the schoo ...

  • Launch Consulting Group

    Client Services Director

    4 weeks ago

    Launch Consulting Group Chicago, United States

    Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involv ...

  • R.R. Donnelley

    Client Service Professional

    3 weeks ago

    R.R. Donnelley Chicago, United States Full time

    Company Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...

  • eClercx

    Client Service Manager

    5 days ago

    eClercx Chicago, United States

    Job Description · Client Service Manager · Location: Chicago, IL · Type: Full-time · Department: Financial Markets · Summary · A Client Services Manager will be the key liaison between clients stakeholders and onshore and offshore delivery teams while partnering closely wit ...

  • Old National Bank

    Client Service Specialist

    3 weeks ago

    Old National Bank Chicago, United States

    Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goal Client Service, Relationship ...

  • Banfield

    Client Service Coordinator

    3 weeks ago

    Banfield Chicago, United States

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care o ...

  • BCI - Brokerage Consultants Inc.

    Client Service Associate

    2 days ago

    BCI - Brokerage Consultants Inc. Chicago, United States

    Client Service Associate | Chicago, IL / (3 days in; 2 WFH) | $70-80k + bonus · Chicago RIA seeks highly organized Client Service Associate to help deliver exceptional service via document prep, CRM, new account opening/data entry/transaction processing, travel arrangements/expen ...

  • R.R. Donnelley

    Client Service Professional

    3 weeks ago

    R.R. Donnelley Chicago, United States

    Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the cust Client Service, Professional, ...

  • CRSP

    Director, Client Services

    2 days ago

    CRSP Chicago, United States

    GENERAL SUMMARY: The Client Services Director's primary responsibility is to facilitate effective bi-directional communication and the transfer of information and knowledge between CRSP and external parties and within CRSP for the purpose of improving and maintaining high subscri ...

  • Businessolver

    Client Services Lead

    2 weeks ago

    Businessolver Chicago, United States

    Join Businessolver, where we redefine excellence in benefits administration and client service. We're looking for a Client Services Lead with a strong background in account management to be the driving force behind our client relationships. You'll be the everyday hero, ensuring o ...

  • Crawford Thomas Recruiting

    Client Services Manager

    3 weeks ago

    Crawford Thomas Recruiting Chicago, United States

    Client Services Manager - Smart Home Automation · We are seeking a highly skilled and dynamic Client Services Manager to join our innovative smart home automation company. As a Client Services Manager, you will play a pivotal role in ensuring exceptional customer satisfaction by ...

  • Skyline Business Solutions

    Client Service Representative

    4 weeks ago

    Skyline Business Solutions Chicago, United States

    Client Service Representative / Management Experience Skyline Business Solutions Chicago, IL (Onsite) Full-TimeWe are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative. This role offers a unique opportunity to comb ...

  • Marquee Event Group

    Client Service Representative

    5 days ago

    Marquee Event Group Chicago, United States

    Find A Location Please enter a street, city, or ZIP code. ** Client Service Representative - Chicago - Chicago****Job Description**Client Services Representative (CSR)Marquee Event Rentals is the premier Event Planning Company. Marquee combines great people and products to provid ...

  • Banfield

    Client Service Coordinator

    1 day ago

    Banfield Chicago, United States

    Job Description · Passionate Customer Service Professional Needed. Must Love Pets.Banfield Pet Hospital BRICKYARD, CHICAGO, IL · Job Description · Client Service Coordinator needed for Banfield Pet Hospital in Brickyard, Chicago · SUMMARY OF JOB PURPOSE AND FUNCTION · The Cl ...