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Service Desk Analyst
1 day ago
Gravity IT Resources Charlotte, United StatesJob Title: Service Desk Analyst · Location: Charlotte, NC · Job-Type: Contract · Referral Fee: $500 · Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not ...
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Service Desk Analyst
1 week ago
TEKsystems Charlotte, United StatesJob Description · Job DescriptionDuration · 9 · Duration Unit · Month(s) · Req Description · Description · Providing IT technical support via phone or chat. · Learn new support technology as required · Perform administrative tasks related to time keeping and misc tasks · Develops ...
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member services analyst
1 week ago
Compass Group USA Charlotte, United StatesMEMBER SERVICES ANALYSTClick Here to Apply OnlineJob Description Compass Corporate Who is Foodbuy?We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a ...
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Service Desk Analyst
3 days ago
Barings Charlotte, United States Full timeAt Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collabora ...
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Service Delivery Center Analyst
5 days ago
EY Charlotte, United StatesThe opportunity · As an FSO Technology Analyst, you'll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to ...
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Client Servicing Analyst
3 weeks ago
TalentBridge Charlotte, United StatesHybrid: Three days in office (Monday, Tuesday, Wednesday), two days remote (Thursday, Friday). · Hours: 8:00 AM - 5:00 PM. · Flexibility: Schedule subject to change, adaptable with manager approval if needed. · Role Overview: The Client Servicing Analyst will manage the operation ...
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analyst, member services
1 week ago
Compass Group USA Charlotte, United StatesANALYST, MEMBER SERVICES (REMOTE)Click Here to Apply OnlineJob Description Salary: $55, ,000 Commensurate with experience Who is Foodbuy?We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Gr ...
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Service Delivery Center Analyst
1 day ago
EY - Ernst & Young Global Limited Charlotte, United StatesAs an FSO Technology Analyst, youll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed s Java Developer, Delivery, Anal ...
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HR Shared Services Analyst
5 days ago
ObjectWin Technology Charlotte, United StatesJob Title: HR Shared Services Analyst · Location: Charlotte, NC 28273 · Duration: 6 Months · Description: · Research, resolve and respond to inquiries and requests ensuring team service-level-agreements are met. Provide standard and complex administrative support to a departm ...
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Data Business Analyst, Financial Services
1 week ago
BIPello Charlotte, United StatesBip.Monticello Consulting is looking for a talented individual who wants to develop their skills and build a world-class consulting tool kit At Bip.Monticello, we offer an alternative path to a highly successful career in management consulting within the financial services indust ...
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HR Shared Services Analyst
6 days ago
Rose International Charlotte, United States**Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.* ...
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Utility Services Analyst I
1 day ago
NV5 Global, Inc. Charlotte, United StatesOverview · At NV5, we are a team of talented professionals, engineers, and consultants who are builders, problem solvers, and champions for both our communities and clients. Our mission is to empower every employee who strives to make a lasting, positive impact for the future of ...
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Truist Charlotte, United States Full timeEssential Duties and Responsibilities · Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. · Assist the client strategy team with cli ...
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Data Business Analyst, Financial Services
1 week ago
BIPello Charlotte, United StatesBip.Monticello Consulting is looking for a talented individual who wants to develop their skills and build a world-class consulting tool kit At Bip.Monticello, we offer an alternative path to a highly successful career in management consulting within the financial services indust ...
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Service Delivery Analyst
1 month ago
Bank of America Charlotte, United States OTHERJob Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...
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Analyst Supply Chain Services
4 weeks ago
Premier, Inc. Charlotte, United Statespaid time off, tuition reimbursement, 401(k) · United States, North Carolina, Charlotte · The Supply Chain Analyst will provide analytical support for the New Member GPO Implementation Team. This role has a number of functions including: Pharmacy Implementation, Market Basket ana ...
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Voice Analyst
6 days ago
Vaco Charlotte, United StatesWe are seeking a Voice Analyst to join our 24/7/365 Network Operations Center. The Voice Analyst is responsible for provisioning and maintaining VoIP related products and serve as an escalation point of technical support for the company's national voice services platform. The Voi ...
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Azure Data Analyst
4 weeks ago
Amtex Systems Inc. Charlotte, United StatesJob Title: Azure Data Analyst- Hybrid Role in Charlotte, NC · Total 10+ years of IT experience and 5+ years of relevant experience as Azure Data Analyst. · Proven experience as a Data Analyst, with a focus on analyzing data within the Azure cloud platform. · Strong proficiency in ...
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Board Certified Behavior Analyst
6 days ago
Maxim Healthcare Services Charlotte, United StatesSalary: $80,000 - $95,000 · Maxim Healthcare Services Charlotte, NC is hiring a Board Certified Behavior Analyst to help provide clinical oversight of clients receiving behavioral services. · Why Join Maxim · Competitive pay, weekly paychecks, & quarterly bonus eligible · Manag ...
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Financial Data Analyst
4 weeks ago
Insight Global Charlotte, United StatesRequired Skills & Experience · 3+ years of data analysis experience · Good SQL and data querying skills and tools · BI Reporting - Tableau or Alteryx · Strong written and oral communication skills · Knowledge of data management fundamentals and experience implementing data soluti ...
Remote Support Services Analyst - Charlotte, United States - Brandstetter Carroll Inc
Description
We're looking for a professional and customer-focused Remote Support Services Analyst to join our team and provide great technical support to our clients while enjoying the freedom and flexibility of remote work.
As a Remote Support Services Analyst, you will play an important part in ensuring that our clients receive excellent technical support. You will debug, diagnose, and resolve technical issues while delivering exceptional customer service and contributing to our support team's overall success.
Responsibilities:
Provide remote technical assistance to clients via phone, email, and chat.
Diagnose and fix hardware, software, and network problems.
Assist with the installation, configuration, and maintenance of client systems.
Our ticketing system allows you to document and track concerns.
Collaborate with other support team members to tackle complex problems.
Clients will receive training and guidance on system usage and best practices.
Contribute to creating and maintaining knowledge base articles.
Requirements:
Minimum of 1 year of experience in technical assistance or a closely related sector.
Proven experience in a technical support position, preferably remotely.
Strong understanding of hardware, software, and networking.
Excellent problem-solving and analytical abilities.
Excellent communication and customer service abilities.
Ability to work independently and efficiently.
Experience with remote support tools and ticketing systems.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are beneficial.
Benefits:
Comprehensive Health Benefits: Availability of a strong health insurance program that covers dental, vision, and medical care.
Professional development: Possibilities for ongoing education and improvement, such as conference attendance, certificates, and training courses.
Kindly Paid Time Off: Benefit from our extensive PTO program, which includes sick days, holidays, and vacation time.
Retirement Plan: Make future plans with our matching 401(k) program.
Join a team that places a high importance on cooperation, creativity, and support among team members.
Advanced Technology: Use state-of-the-art equipment and software to provide first-rate support.
Important Notice: Only people who are citizens or permanent residents of the United States are eligible to apply.