- Customer Interaction: Interact with customers via various channels such as phone, email, and live chat, providing timely and accurate responses to inquiries, concerns, and requests.
- Product Knowledge: Develop a comprehensive understanding of our products or services to address customer queries and provide relevant information or guidance.
- Order Processing: Assist customers with order placement, modifications, cancellations, and tracking, ensuring accuracy and efficiency throughout the process.
- Documentation: Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in our CRM system for future reference and analysis.
- Feedback Collection: Gather feedback from customers regarding their experiences, concerns, and suggestions, and relay this information to the appropriate departments for improvement initiatives.
- Cross-functional Collaboration: Collaborate with other departments such as sales, marketing, and operations to address customer needs effectively and enhance overall customer experience.
- Excellent Communication Skills: Strong verbal and written communication skills to interact effectively with customers and colleagues.
- Problem-Solving Ability: Proven ability to analyze problems, identify root causes, and implement effective solutions in a fast-paced environment.
- Attention to Detail: Meticulous attention to detail to accurately record customer information, process orders, and resolve issues with precision.
- Tech-Savviness: Proficiency in using computer systems, CRM software, and other relevant tools to manage customer interactions and data effectively.
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Service Assistant
1 week ago
Sycamore Services Columbus, United StatesOverview: · Nestled in the heart of Columbus' historic German Village, Sycamore is an all-day café and restaurant. Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service in a casual, yet elegant, environment. For this ...
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Service Assistant
3 days ago
Nexus Innovations Centerburg, OH, United States Freelance**Company**: · - Schwab-Tolles GmbH & Co. KG Autohaus- Jagenbergstr Neuss ŠKODA Service Partner**Contact Person**: · - Robin Sophie Kuhl · **Job Details**: · - Job ID Job Title- Service Assistant (m/f/d)- Location Neuss- Department- Service- Employment Type- Part-time (25 hours p ...
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Client Service Assistant
1 week ago
Hylant Columbus, United States· The Opportunity: · The Client Service Assistant is responsible for supporting the commercial service team by providing excellent service and deliverables to external and internal clients in accordance with Hylant standards. This enables continuous growth & development of insur ...
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Assistant Service Manager
4 weeks ago
Icahn Automotive Columbus, United StatesIcahn Automotive Morse Road [ASM / Assistant Store Manager] As a Assistant Service Manager at Icahn Automotive, you'll: Assist in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities; Assist the Store Manager of ...
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Assistant Service Manager
17 hours ago
Rush Enterprises Columbus, United StatesAdvertised Job Description: · The Assistant Service Manager is responsible for assisting the Service Manager with running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of ...
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Food Service Assistant
2 weeks ago
Costco Columbus, United StatesCostco Wholesale Corp STELZER ROAD [Restaurant Associate / Team Member / Up to $28.20-hr] As a Food Service Assistant at Costco, you'll: Prepare and sell food and drinks to customers; Pull and stock supplies and ingredients; Clean the kitchen area and eating area; Provide prompt ...
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Assistant Service Manager
3 weeks ago
Mark Wahlberg Chevrolet of Worthington Columbus, United StatesAssistant Service Manager · Mark Wahlberg Chevrolet of Worthington · At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships no ...
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Customer Service Assistant
3 weeks ago
InGenesis Columbus, United States**Customer Service Assistant ** · **Administrative | Columbus, OH | Contract** · Job Description InGenesis is currently seeking a **Customer Service Assistant** to work with our client located in Columbus, OH. In this role, you will provide basic and routine information concern ...
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Funeral Services Assistant
1 week ago
Service Corporation International Columbus, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questio ...
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Funeral Services Assistant
1 week ago
Service Corporation International Columbus, United StatesOur associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to WorkProvides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and p ...
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Service Administrative Assistant
7 hours ago
EMCOR Group Inc. Columbus, United States Full timeAbout Us: · Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly years. · We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing p ...
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Room Service Assistant
3 weeks ago
The Christ Hospital Ohio, United States Part timeJob Description · Responsible for delivery of Room Service meal trays to patients, including assistance with meal set-up at bedside, delivery and collection of payment for guest trays, providing excellent customer service and sanitation. · Responsibilities · Delivers Room Servi ...
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Social Services Assistant
2 weeks ago
Forest Service Franklin, United StatesSummary · This position is located on the Lyndon B. Johnson Forest Service Job Corps Civilian Conservation Center. · The incumbent is responsible for administering the Behavior Management System (BMS) and/or Student Code of Conduct (SCC) program that include both student discipl ...
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Service Assistant for Breakfast
3 days ago
Phoenix Industries Millville, OH, United States FreelanceOur team in Millville, OH is already made up of colleagues who have cooked for the Royals at Buckingham Palace, worked under Gordon Ramsay, mixed drinks in New York, and served the American President at their summer residence. We have also been a part of hotel openings both domes ...
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Administrative Assistant- Client services
1 week ago
Franklin County, OH Columbus, United StatesEDUCATIONAL SERVICE CENTER OF CENTRAL OHIO JOB DESCRIPTION · ADMINISTRATIVE ASSISTANT- CLIENT SERVICES · Minimum Qualifications: · * High school diploma · * Post-secondary secretarial or office management training is desirable · * Documentation of a clear criminal record in compl ...
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administrative assistant- client services
1 week ago
Educational Service Center of Central Ohio Columbus, United StatesPosition Type: · Secretarial/Clerical/Fiscal · Date Posted: · 5/1/2024 · Location: · Educational Service Center of Central Ohio · District: · ESC of Central Ohio - websiteEDUCATIONAL SERVICE CENTER OF CENTRAL OHIO JOB DESCRIPTION · ADMINISTRATIVE ASSISTANT- CLIENT SERVICES · Mini ...
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Assistant Director of Custodial Services
6 days ago
HES Facilities Management Columbus, United StatesJob Description · Assistant Director of Custodial Services (Operations) · Columbus, OH, United States of America · Apply Now · Apply Now · Overview · HES is a premier national provider of facilities management services focused 100% on educational institutions. · Headquartered in ...
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Assistant Food Service Worker
1 week ago
Volunteers of America Greater Ohio & Indiana Columbus, United StatesThe Assistant Food Service Worker will assist with the overall responsibility of preparing and serving meals to our veteran residents. The incumbent will be responsible for maintaining the cleanliness and safety of the kitchen and cafeteria. Preferre Food Service, Assistant, Rest ...
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Assistant Food Service Worker
6 hours ago
Volunteers of America Ohio-Indiana Columbus, United StatesVolunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have ...
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Customer Service Assistant 2
3 weeks ago
Ohio, Inc. Columbus, United StatesJob Description **Primary Location** · : United States of America-OHIO-Franklin County-Columbus Compensation : $19.72 hr **Job Function** · : Customer Service Customer Service Assistant 2 - PN S4 ) **Job Duties** · The Ohio Department of Health's mission is advancing the healt ...
Customer Service Assistant - Columbus, United States - Percepta House
Description
Job Description
Job DescriptionJob Title: Customer Service Assistant
Overview:
As a Customer Service Assistant, you will play a pivotal role in ensuring exceptional customer experiences. You will be the first point of contact for our customers, providing assistance, information, and support. Your primary responsibility will be to address inquiries, resolve issues, and maintain positive relationships with our clientele.
Responsibilities:
Requirements: