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    administrative assistant- client services - Columbus, United States - Educational Service Center of Central Ohio

    Educational Service Center of Central Ohio
    Educational Service Center of Central Ohio Columbus, United States

    2 weeks ago

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    Description
    Position Type:
    Secretarial/Clerical/Fiscal

    Date Posted:
    5/1/2024

    Location:
    Educational Service Center of Central Ohio

    District:
    ESC of Central Ohio - websiteEDUCATIONAL SERVICE CENTER OF CENTRAL OHIO JOB DESCRIPTION
    ADMINISTRATIVE ASSISTANT- CLIENT SERVICES

    Minimum Qualifications:
    • High school diploma
    • Post-secondary secretarial or office management training is desirable
    • Documentation of a clear criminal record in compliance with state statue
    • Complies with drug-free workplace rules and Board policies
    • Strong organizational, planning, and project management skills
    • Proficient in oral and written communication skills
    • Ability to compute mathematical data accurately
    • Strong multi-tasking ability and problem-solving skills
    • Demonstrated proficiency in office protocol and the use of information technology systems
    • Demonstrated accuracy in data entry, spelling, proofreading, and the correct use of grammar
    • Demonstrated proficiency in the use of office and/or other management information software
    • Collaborative disposition among co-workers and clients
    • Pleasant and professional telephone etiquette
    Note: This assignment may require a valid driver's license and access/availability of reliable of a reliable vehicle. Employees must meet all prerequisite and ongoing qualifications to be covered by the service center's insurance carrier.

    FLSA Classification: Non-Exempt

    Reports To: Superintendent/designee

    Job Objectives:
    Provide professional, confidential support services necessary for the effective delivery of administrative services to the Client Services Group.

    Responsibilities and Essential Functions:
    "The following duties are representative of performance expectations; however, the list below is not ranked in order of importance."
    • Performs administrative support duties that facilitate effective administrative operations
    • Uses independent judgment and takes the initiative to perform tasks independently
    • Identifies and implements procedures that improve productivity
    • Organizes and maintains a functional filing system that ensures the safe retention and efficient retrieval of office records in accordance with Ohio's records laws
    • Upholds Board policies and follows administrative guidelines and procedures
    • Promotes a favorable image of the service center
    • Supports community/school partnerships that enhance the service center's operational effectiveness
    • Respects personal privacy and maintains confidentiality of privileged information
    • Answers the telephone, direct calls based on the nature of the inquiry, take/deliver messages, and manage calls efficiently to keep telephone lines open
    • Maintains an office calendar and schedules appointments as directed
    • Acknowledges visitors. Determines the reason for their visit. Answers questions. Verifies appointments. Directs visitors to the appropriate person or office
    • Keeps current with program, policy, and procedure changes and informs staff about relevant issues as directed. Refer inquiries requiring policy interpretation to administrators
    • Uses a computer to prepare and process information (e.g., input, compile, tabulate, post, store, retrieve, scan, modify, print, etc.)
    • Verifies the accuracy of database information as directed
    • Composes and types routine correspondence, memos, notes, forms, etc.
    • Collects, compiles, edits and types statistical data and reports as directed
    • Uses photocopying, duplicating equipment, and computer printers to produce documents, and fix minor equipment malfunctions and contact appropriate staff to schedule repairs as needed
    • Maintains office transaction records (e.g. receipts, expenditures, etc.)
    • Processes mail and faxes (i.e., incoming, outgoing, and interoffice)
    • Types, duplicates, assembles and processes routine and special mailings
    • Helps gather information and type grant/foundation proposals as directed
    • Assists with committee assignments and/or special projects as directed
    • Prepares purchase orders as directed, and maintains procurement information (e.g., transmittal letters, contracts, confirmations, warrants, price agreements, etc.).
    • Monitors and reorders office supplies to maintain reliable service levels
    • Maintains forms related to administrative guidelines/procedures and program functions
    • Keeps files and supplies properly stored to maintain an orderly office
    • Periodically discards archived records as directed, following the records retention and disposal schedule adopted by the board
    • Takes precautions to ensure staff/student safety, watching for behavior that may indicate a problem and working with staff to eliminate unacceptable behavior
    • Reports evidence of suspected child abuse and neglect as required by law
    • Keeps current with advances in office technology, and update office procedures as needed
    • Cross-trains with other support staff as directed and offer assistance when needed.
    • Participates in staff meetings and professional growth opportunities as directed
    • Accepts personal responsibility for decisions and conduct
    • Maintains positive rapport with agency staff and serves as a positive role model for others
    • Maintains calendarfor use of the Superintendent's Conference Room and the Governing Board Room
    • Performs other specific job-related duties as directed by Superintendentor his/herdesignee.
    "Job performance is evaluated according to the policy provisions adopted by the Governing Board of the Educational Service Center of Central Ohio."

    Conduct:
    Each staff member shall remain free of any alcohol or non-prescribed controlled substance and abuse of any prescribed controlled substance in the workplace throughout his/her employment with the ESC.

    Terms of Employment:
    Each staff member shall serve as a role model for students in how to conduct themselves as citizens and as responsible, intelligent human beings. Each staff member has a legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values.

    Application Procedures:
    Apply online at
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    Job ID 20679
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