Best professionals offering customer service services in Franklin

Customer Service

Description

Customer service is a crucial aspect of any business, ensuring that clients receive the support and attention they need to resolve their queries and concerns.

Professional Requirements

To provide exceptional customer service, professionals must possess excellent communication and interpersonal skills, as well as the ability to remain calm and composed under pressure.

Accreditation and Certification

While not mandatory, industry professionals may choose to obtain certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM) to demonstrate their expertise and commitment to the field.

Tips for Choosing the Best Service Provider

When selecting a customer service provider, clients should look for professionals with a proven track record of delivering high-quality service, as well as excellent communication and problem-solving skills.

Questions to Ask Professionals

• What experience do you have in providing customer service?
• How would you handle a difficult customer?
• Can you provide examples of successful customer service experiences?

Useful References

The International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA) are two reputable organizations that offer valuable resources and training for customer service professionals.

Average Prices

The cost of customer service can vary depending on the location and the level of expertise required. In the United States, the average hourly rate for a customer service representative can range from $15 to $25 per hour.

Requesting a Quote

To request a quote for customer service, clients can contact a professional directly or use a platform that connects them with a network of qualified service providers. Once a quote is received, clients can review the terms and conditions and decide whether to proceed with the service.

Fees for Customer Service freelancers

The average daily fee for experienced freelancers is $50.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a customer service freelancer in New York is $60 while in Los Angeles is $55 or in Chicago is $58.