Steven Marshall

7 years ago · 5 min. reading time · 0 ·

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Here's More Crazy Sh*#t I Think About!

Here's More Crazy Sh*#t I Think About!

Editor's Note: This week's news about Wells Fargo and the first Presidential debate got me thinking and here I go again. Read on and enjoy. As always, you can find all my blog posts from 2013 to the present on my website at http://stevemarshallassociates.com/steves-blog/

Fear is a Subject I Know Something About
b4c3abd5.jpgI have enjoyed walking on the edge of terror many times in my life. As for guts, I have been accused of being an adrenaline junkie many, many times. I wasn’t born this way; in fact; until 1972, I was a bookworm, eschewing most physical activities, mostly spending my time roaming the inner recesses of my mind.

But then, I changed. I couldn’t get enough of living on the edge, running from one high-risk adventure to another. Hang-gliding, rock-climbing, white water kayaking, parachuting, flying airplanes, motorcycle racing, high-speed downhill skiing, flying gliders in thunderstorms, racing mountain bikes downhill, driving like a maniac on back roads are just a few of the many adrenaline sports I have (and still do) entertain myself with at different times in my life.

The reason for this addiction is simple; I became hooked on adrenaline, flying helicopters during my time in SE Asia. This
ba1d4b5b.jpg experience resulted in feeling like the only time I was alive is when I was close to dying.  And, with all of the many high-risk activities that are readily available in America to the upper-middle-class person, it is easy to see how I became an adrenaline junkie.

I have also paid for this, too; regarding bodily harm and injuries, but never in any permanent way. My guardian angels have always steered me away from the final cliff with kindness, but they have left me with some lingering aches and pains – in essence – physical reminders that I am not 18 anymore.

As a result, I feel qualified to talk about and fear and guts. In short, I see more of the former than the latter in my day-to-day life. Why is that? I see fear as one of the “easy” emotions; those states that are easy to fall into like anger; built into our physiology as a means of protection.  After all, we have all evolved over millions of years that have left all of us with some vestige of the primitive lizard brain that comes to the forefront when we are under duress.

Fear is a Great Motivator
e4b79783.jpgInitially, anyway; an active force that propels us away from the object of fear, but doesn’t move us in a particular direction or toward something like a goal. Think about fire – if we are threatened by a hot burning object or situation, we are quick to move away from it. But, where to?  Nowhere in particular, really, just away from the source of the heat.

Conversely, a psychological state like courage takes; well, “guts.” It is contrary to our evolution and means taking risks. It takes guts to have a goal and move toward it, especially if your job is to bring others along, too. It takes guts to disagree with a colleague, peer, subordinate, or a supervisor in the workplace. It takes guts to appear the fool in front of people potentially; it even takes guts to take a firm stance in something in which you believe.

Run Away!
To bring this out of the theoretical into today’s headlines, I would like to turn to the recent debacle at Wells Fargo. Because
85ce3745.jpg the Board and the top leadership wanted to see increased earnings in their stock holdings, they came up with  a plan to do so at the expense of their customers (and employees). Banks can only make money two ways; by loaning money and by charging fees to use their services. By increasing the number of accounts that each customer had from three to seven to eight, they could effectively more than double their earnings (and stock value) if the customers took the offer to add additional accounts. Sounds good, right? Well, in the way I have explained it, yes, but, in reality, they became a bit greedy and started opening new accounts ($200 million worth) for customers without ever informing them! For the want of having a business conversation with a customer, and having them decide whether they wanted to take on more accounts, over 5,000 Wells Fargo employees were fired. How many of those that were terminated were managers and executives? One Area Vice-President and a couple of managers.

14a479de.jpgIn Japan, when a company makes a major mistake that harms its customers or employees, the CEO resigns in shame. In America, not so much, because, as it turns out, where did that decision to not inform the customers come from? Like most decisions in corporate America, it came from the top of the corporate ladder, probably from the CEO, John Stumpf (left). Why did it happen? Quite simply - fear (think fire). The fear of disappointing shareholders and Wall Street with potentially lower earnings, coupled with very gross monetary incentives offered to the WF executives, meant that the executive ranks at Well Fargo joined in fear and ran away from what would have taken some amount of courage by owning the mistake rather than letting $11.00/hour employees take the fall. Hopefully, this isn't the end of this story and either

heads

will roll at the top of the WF pyramid and/or all of the money they earned while this was going on will be 'clawed' back by the company.

Think about 2008 and the great crash on Wall Street. In hindsight, it could have been avoided if the people at the top of the
fc5c2a60.jpg ladder at the U.S. Treasury Department, the Federal Reserve, and the big investment banking houses had set a goal to not only avoid the crash but to proactively work together on a solution to fix the problem permanently.

Real Courage
957e130d.jpgThe list of “fear failures” goes on and on, and I firmly believe that fear, or lack of guts, are at the root of most of our ills in today’s world. On the other hand, since it is so rare, people with guts and willing to take actual risks stand out from the crowd. Think of Elon Musk, who is building the largest factory in the world in Nevada to build lithium-ion batteries for cars and homes, even when the market demand is nowhere near justifying his investment in this facility. By 2020, his plan is to build more batteries in this 13 million square foot plant annually than were produced worldwide in 2013. This move is so deeply rooted in his belief in the advent of global warming that he is willing to risk $5 billion to stave off the end of our planet. There are certainly others, too, but there are far fewer in the 'risk ranks' than those signed up for the 'fear squads.'

To close this epistle, I will leave you with the following piece, author unknown, written as a eulogy to the Challenger astronauts after their deaths in 1986.

RISK
To laugh is to risk appearing the fool,
To weep is to risk being called sentimental.
To reach out to another is to risk involvement.
To expose feelings is to risk showing your true self.
To place your ideas and dreams before the crowd is to risk being called naïve.
To live is to risk dying,
To hope is to risk despair,
To try is to risk failure.
But risks must be taken, because the greatest risk in life is to risk nothing.
The people who risk nothing, do nothing, are nothing, and become nothing.
They may avoid suffering and sorrow, but they simply cannot learn to feel, and change, and grow, and love, or live.
Chained by their servitude, they are slaves; they’ve forfeited their freedom.
Only the people who risk are truly free.
efe655d6.jpg

Next Week: Still More S#*t That I Think About
Comments

Sarah Elkins

7 years ago #12

Thanks for sharing this one with me, Donna-Luisa Eversley. I agree completely that the majority of bad decisions come from fear. On top of that fear is greed. It's absurd to me that no one blew the whistle on this behavior until now. It's absurd to me that this continues, hurting the most vulnerable of our population every single day.

Steven Marshall

7 years ago #11

#19
Thanks, @. I will publish another article this week that I wrote a few years ago that focuses on the difference between office life and adrenaline activities. I liken my adrenaline activities to achieving a state of Zen; in fact, I believe it is a shortcut to that state of mind where all artifice is cleared away and nothing matters but the moment.......that is, unless you can't clear away the fear! :-)

Larry Boyer

7 years ago #10

#17
Yes, I suppose if you have the presence of mind. :) If you're putting yourself in that life threatening situation it's much more achievable.

Steven Marshall

7 years ago #9

#16
What I read there, Larry Boyer, is that I become more mindful when in life threatening situations. Kind of like the way Aldous Huxley described his experience in taking LSD in the 'Doors of Perception.'

Larry Boyer

7 years ago #8

#15
Either this is interesting or ruining the fun - why time appears to change. The very 1st one addresses the slowing of time in life threatening situations. http://www.spring.org.uk/2011/06/10-ways-our-minds-warp-time.php

Steven Marshall

7 years ago #7

#11
@Donna-Luisa Eversley - Mindfulness can overcome all things. In my life of high adventure and high adrenaline, risk has become so commonplace for me that I am aware when I am at risk because everything slows down for me like a jerky black and white movie from the early 1900's and I seemingly have all the time in the world to make a decision as to what to do. This quality is not unique to me - many have reported the same phenomenon.

Steven Marshall

7 years ago #6

I am an "ordained" existentialist, Larry Boyer, and being so, I believe in what you have stated.

Larry Boyer

7 years ago #5

#10
Are you getting all existential on us Steven Marshall? I would say "real" or not, that fact that fear is in your head means that's exactly where you can deal with fear. It's often a matter of changing perspective about the situation. That can come from education, experience or something more frightening. Think about the famous picture of "Falling Man" from the World Trade Center. While others jumped in terror or chose not to jump, he jumped seemingly at peace and without fear. What's the difference - mental perspective.

Steven Marshall

7 years ago #4

Saw something profound recently, @Larry Boyer, and @Loribeth Pierson; fear doesn't exist outside of your head, so is it real?

Steven Marshall

7 years ago #3

#3
Donna-Luisa Eversley - OK.

Larry Boyer

7 years ago #2

Excellent post on tackling fear Steven Marshall. The ability or thrill in taking risk is certainly a skill that can be learned, though certainly not easily. Another approach I've used with myself and others is to see there actually is nothing to be afraid of to begin with or, that as in the case of Wells Fargo, staying where you are is what you should be afraid of rather than something different. It's good to have a lot of tools in your belt.

Steven Marshall

7 years ago #1

#1
You are becoming my biggest promoter, Donna-Luisa Eversley; when do I have to start paying you? Thank you!

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