Amber Park

3 months ago ·

Post by Amber
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Professional Resume

Professional Resume

San Antonio, TX AMBER PARK amberpark0800@gmail.com MEDICAL OPTOMETRY ADMINISTRATION / www.linkedin.com/in/amber-park-695025b0 MEDICAL & VISION BILLING & CLAIM SPECIALIST SUMMARY Specialty Vision Claims & Medical Optometry Administration Specialist with 8+ years of advanced experience in therapeutic medical optometry, specialty lens billing, and full revenue cycle management. Expert in securing medically necessary specialty lens coverage through detailed coordination of benefits, corrective claim measures, and compliance-driven documentation. Proven success in reducing denials, improving coding accuracy, and elevating reimbursement cycles within a high-volume corneal disease and dry eye specialty practice. Recognized for physician-liaison collaboration, audit precision, and developing insurance strategies that increased practice revenue from $1.3M to $3M in one year. SKILLS * Medical & Vision Claims Processing (ICD-10, CPT, HCPCS) « Specialty Lens Billing (Keratoconus, Corneal Disease, MNCL) Revenue Cycle Optimization Documentation Accuracy & Coding Precision « Medical + Vision Coordination of Benefits * EMR Systems: RevolutionEHR, Crystal EMR, + A/R Management RXNT « Denial Management & Appeals « Billing Platforms: Trizetto, Availity * Prior Authorizations & Pre Determinations * Physician Liaison * Audit & Compliance Oversight «Staff Training « Workflow Leadership WORK EXPERIENCE Front Office Manager « Medical and Vision Billing, Coding & A/R Coordinator Alamo Eye Care - San Antonio, TX » 2018-2025 * Processed complex medical and specialty vision claims for keratoconus, corneal disease, scleral lenses, and dry eye procedures. « Improved coding accuracy using ICD 10 CM, CPT, and HCPCS; performed internal audits, error trend reporting, and corrective claim measures. « Coordinated dual payer benefits (medical + vision), resolving conflicts and securing coverage for medically necessary specialty contact lenses. * Developed and implemented patient benefit strategy enrolling patients in aligned vision marketplace plans— growing practice revenue from $1.3M to $3M in one year. * Managed A/R life cycle: claim submission, tracking, follow ups, corrections, resubmissions, appeals, and reimbursement recovery. e Served as physician liaison for specialty lens programs, dry eye therapy, and corneal disease management workflows. e Launched and managed the weekly Dry Eye “Special Procedures” Clinic including scheduling, eligibility, documentation, and procedure based billing. o Trained staff in documentation standards, coding compliance, and claim lifecycle management. Reception & Billing Support - Gentiva Hospice Outpatient Unit - San Antonio, TX « 2012-2012 « Assisted with insurance verification, intake documentation, and administrative billing workflows. Customer Service & Cash Handling Longhorn Café - San Antonio & New Braunfels, TX + 2012-2014 + Maintained accurate financial transactions and customer service efficiency. San Antonio College - General Studies 2012-2013 EDUCATION . . : Kaplan University - Psychology, Deans List 2016 PROFESSIONAL REFERENCES & RECOMMENDATION LETTER AVAILABLE UPON REQUEST
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