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Post by Amber
Amber Park

Amber Park

Medical Optometry Mgmt / Billing&Claim Specialist

San Antonio, Bexar

Amber Park

2 months ago

Happy Saturday!

I’m a healthcare operations professional who has spent the last several years immersed in medical optometry and specialty vision care. My work centers on helping patients access life-changing specialty contact lenses and ensuring clinics receive accurate, timely reimbursement for the services they provide.

I’ve handled everything from complex benefit coordination and specialty vision claims, to denials, audits, and accounts receivable management. One of my favorite accomplishments was helping implement insurance strategies that doubled a clinic’s revenue and expanded access for patients across San Antonio and Austin.

I’m now looking for roles in claims, billing, audit, vision insurance operations, and healthcare administration—anywhere I can solve problems, support teams, and make the insurance side of healthcare less stressful for practices and patients.

If you’re looking for someone who knows the ins and outs of specialty optometry billing, communicates well with both patients and payers, and thrives in a dynamic healthcare setting, I’d love to connect

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Amber Park

3 months ago

Professional Resume

San Antonio, TX
AMBER PARK amberpark0800@gmail.com
MEDICAL OPTOMETRY ADMINISTRATION / www.linkedin.com/in/amber-park-695025b0
MEDICAL & VISION BILLING & CLAIM
SPECIALIST

SUMMARY

Specialty Vision Claims & Medical Optometry Administration Specialist with 8+ years of advanced experience in therapeutic
medical optometry, specialty lens billing, and full revenue cycle management. Expert in securing medically necessary specialty
lens coverage through detailed coordination of benefits, corrective claim measures, and compliance-driven documentation.
Proven success in reducing denials, improving coding accuracy, and elevating reimbursement cycles within a high-volume corneal
disease and dry eye specialty practice. Recognized for physician-liaison collaboration, audit precision, and developing insurance
strategies that increased practice revenue from $1.3M to $3M in one year.

SKILLS

* Medical & Vision Claims Processing (ICD-10, CPT, HCPCS)
« Specialty Lens Billing (Keratoconus, Corneal Disease, MNCL)

Revenue Cycle Optimization

Documentation Accuracy & Coding Precision

« Medical + Vision Coordination of Benefits * EMR Systems: RevolutionEHR, Crystal EMR,
+ A/R Management RXNT

« Denial Management & Appeals « Billing Platforms: Trizetto, Availity

* Prior Authorizations & Pre Determinations * Physician Liaison

* Audit & Compliance Oversight «Staff Training

« Workflow Leadership
WORK EXPERIENCE

Front Office Manager « Medical and Vision Billing, Coding & A/R Coordinator
Alamo Eye Care - San Antonio, TX » 2018-2025
* Processed complex medical and specialty vision claims for keratoconus, corneal disease, scleral lenses, and dry
eye procedures.
« Improved coding accuracy using ICD 10 CM, CPT, and HCPCS; performed internal audits, error trend reporting, and
corrective claim measures.
« Coordinated dual payer benefits (medical + vision), resolving conflicts and securing coverage for medically
necessary specialty contact lenses.
* Developed and implemented patient benefit strategy enrolling patients in aligned vision marketplace plans—
growing practice revenue from $1.3M to $3M in one year.
* Managed A/R life cycle: claim submission, tracking, follow ups, corrections, resubmissions, appeals, and
reimbursement recovery.
e Served as physician liaison for specialty lens programs, dry eye therapy, and corneal disease management
workflows.
e Launched and managed the weekly Dry Eye “Special Procedures” Clinic including scheduling, eligibility,
documentation, and procedure based billing.
o Trained staff in documentation standards, coding compliance, and claim lifecycle management.

Reception & Billing Support - Gentiva Hospice Outpatient Unit - San Antonio, TX « 2012-2012

« Assisted with insurance verification, intake documentation, and administrative billing workflows.
Customer Service & Cash Handling Longhorn Café - San Antonio & New Braunfels, TX + 2012-2014
+ Maintained accurate financial transactions and customer service efficiency.

San Antonio College - General Studies 2012-2013

EDUCATION . . :
Kaplan University - Psychology, Deans List 2016

PROFESSIONAL REFERENCES & RECOMMENDATION LETTER AVAILABLE UPON REQUEST

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