Software technical support jobs in United States

We are looking for our new Customer Support Technical Engineer (MFT/B2Bi) to join Axway's family. · Solving complex technical issues and working directly with customers in Linux environment. · Troubleshooting and problem replication for customer issues. · Maintaining up-to-date k ...

The Enterprise Technical Support role at Spectrum is a vital position dedicated to troubleshooting complex technical issues and ensuring optimal client satisfaction. · ...

We're a low-volume, high-touch technical support organization where senior-level judgment, ownership, and customer partnership are central to every interaction. · Develop deep, expert-level mastery of GLDS customer management, billing, and service delivery platforms, · Own comple ...

We are seeking a skilled Software Technical Support professional with a strong understanding of System Architecture and Data Management.The ideal candidate will have expertise in System and File-Based Security and be adept at performing custom development and scripting. · ...

Serve as the primary escalation point for complex or high-impact incidents Ensure tickets are properly triaged prioritized and resolved based on business impact Monitor ticket queues and identify trends recurring issues and workload patterns Provide visibility into service desk h ...

Serve as the primary escalation point for complex or high-impact incidents Ensure tickets are properly triaged, prioritized, and resolved based on business impact Monitor ticket queues and identify trends, recurring issues, and workload patterns Provide visibility into service de ...

Our Software Support Team is the first point of contact when clients need help. · ...

+Job summary · The company offers an excellent opportunity to transition off the tools and into a strategic, customer-facing role with comprehensive training provided by seasoned support engineers and stable daytime shift with no weekend work. · +ResponsibilitiesSupport customers ...

A growing IT services organization is seeking a Tier 2 Technical Support Specialist to join their support team.This role is ideal for someone with strong troubleshooting skills and hands-on experience supporting Microsoft 365 environments in a fast-paced, client-facing setting. · ...

A growing IT services organization is seeking a Tier 2 Technical Support Specialist to join their support team. · Provide Tier 2 support for escalated end-user issues (desktop, Microsoft 365, and network-related) · ...

Ultimately,our Technical Support Specialists are problem solvers. · As a support specialist, · You will provide phone and email support to our customer base for their POS software and hardware. · ...

Are you in a technical support or systems administration role and looking to kickstart your career with a global technology business? At PaperCut, support is more than just fixing issues and receiving phone calls; it is central to our engineering-driven ethos. · ...

Ultimately our Technical Support Specialists are problem solvers · Think on your feet and resolve problems quickly · Answer phone calls and respond to emailed tickets keeping the SLA · ...

A Technical Support Advisor will work with existing clients to support the success and growth of their eLearning goals, utilizing Crowd Wisdom. Our Technical Support Advisor achieves this through understanding clients' business goals and objectives, developing a strong rapport, · ...

This is a full-time, remote role for a Technical Support Engineer. The role involves providing technical and customer support to users of SENET. · ...

This role involves providing phone and email support to customers for their POS software and hardware. · The ideal candidate will be a technical problem solver who understands technology and can provide white glove customer service. · ...

You'll be part of a collaborative, skilled team providing world-class support to our users. · Troubleshooting software and hardware via phone, email,Becoming a product expert and keeping up with new developments · Training and orienting end users and studentsAssisting with testin ...

We are looking for a Technical Support Specialist to provide front-line technical expertise across our hosted environments. · ...

We are seeking a Technical Support Analyst to deliver high-quality 2nd line application and technical support for our cloud-based SaaS platforms. This role focuses exclusively on technical and application support. · Qualifications3–5 years' experience in a technical support, appl ...

Kickstart your career with PaperCut as a Technical Support Engineer. · ...