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    District Manager - Birmingham, United States - Ally Waste

    Ally Waste
    Ally Waste Birmingham, United States

    4 weeks ago

    Default job background
    Full time
    Description
    About the Company
    Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry. Driven by its core values of family, integrity, grit, elevate, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience.

    Ally Waste's team consists of a winning combination of knowledgeable individuals, passionate workers, and dedicated representatives. If you're looking for your next challenge alongside an awesome team, look no further.

    Job Description
    District Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district. District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.

    Responsibilities/Duties
    Daily Operations:
    • Responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district
    • Responsible for recruiting, hiring, and onboarding Service Valets
    • Provide on-call support to service valets and communities in the morning, tentatively around 8:30 am-12:30 pm and in the evening from approximately 7 pm-11 pm, depending on needs
    • Responsible for ensuring daily/nightly completion of resident doorstep trash/recycle pick-up for assigned properties
    • Inspect properties regularly for resident and Service Valet compliance
    Customer Retention:
    • Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service
    • Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate responses to questions and concerns
    Organizational Activities:
    • Comply with, promote, and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
    • Ensure daily delivery of Valet Reports to designated property staff members
    • Keep timely/accurate customer, associate, and operational records
    • Discusses associate's development needs and subsequently facilitates appropriate support, coaching, and/or training opportunities
    Service/Support:
    • New community launches, including container distributions
    • Driving to the inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)
    • Drive to properties within assigned district/region up to 50% of the workday

    We offer a work truck, benefits, and competitive pay with the ability to grow quickly Salary varies based on experience, and amount of properties you successfully manage.

    I look forward to hearing from you and having you on the team

    Salary: $40,000 - $50,000 per year

    Perks and Benefits:
    • Health insurance (medical, dental, life, vision, disability, and pet)
    • 401(k)
    • PTO
    • Company vehicle and gas card
    Shift and schedule:
    • Sunday through Thursday
    • Anticipated split schedule
      • Morning: 8:30 AM - 12:30 PM
      • Evening: 7:00 PM - 11:00 PM
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