- Provide superior guest service to visitors, guests, clients, vendors, and staff.?
- Create, recruit, and secure indoor and outdoor events including but not limited to weddings, conferences, camps, conventions, private business meetings, etc. utilizing all HOFV properties.
- Seek out new business through strategic positioning in local and national markets.
- Lead the longterm event sales and execution strategy to ensure alignment with organizational objectives.
- Build rapport with local, regional, and national event industry contacts, governing bodies, and relevant organizations.
- Work closely with other key HOFREco divisions including youth sports, media, gaming, and hotel sales teams to ensure maximization of event revenue.
- Assist other event directors with their efforts to maximize attendance, engage guests, and attract business sponsors as needed.
- Develop successful client relationships to ensure longterm patronage.
- Collaborate group sales strategies in conjunction with private events.
- Develop and manage a seamless event execution process with the support of relevant internal departments.
- Develop and execute annual event marketing and advertising plan including generating sales leads through phone and email outreach.
- Complete the booking process from reservation to event completion.
- Respond in a timely manner to calls, inquiries, and emails.
- Maintain comprehensive records and accounting.
- Attend networking events and trade shows as needed.
- Accurately and diligently maintain records and track customers and prospects through CRM.
- Supervision of assigned staff, assuming daytoday responsibilities for personnel related matters that include but are not limited to:
- All other duties as assigned.
- Minimum of a bachelor's degree required; preferably in hospitality management, communications, or a sales-related field.
- Minimum of 5 years of event sales and execution experience required, preferably in a professional sports, sports tourism, or hospitality environment.
- Previously supervisory experience highly desired.
- Strong relationships within Northeast Ohio business, hospitality, and event community desired.
- Strong team skills and the ability to collaborate in a fastpaced environment; must possess a strong ability for effective time management and task prioritization.
- Must have experience with strategic and complex opportunities.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Exceptional verbal and written communication skills.?
- Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
- Able to simultaneously manage a high level of detail across multiple projects and events.
- Able to balance internal priorities with client expectations and needs.
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.
- Must be a flexible and reliable team player, both within own department and entire organization.
- Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.??
- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.?
- Proven ability in Microsoft Office Suite.
- The ability to lift up to 50 pounds regularly.
- The ability to work in various Ohio weather conditions, inside and outside.
- The ability to move safely over uneven terrain, steps, or in construction zones.
- The ability to see and respond to hazardous situations.
- The ability to sit, stand, squat, and walk for periods of time as required for the position.
- Must be able to hear, see, and speak.???
- Ability to comprehend instructions and retain information.??
- Must have manual dexterity necessary to complete all job duties.????
- Must be available to work in Canton, Ohio.
- Paid leave
- Medical Insurance
- Dental & Vision
- Life Insurance
- STD/LTD
- 401K
- Supplemental Insurance
- Entrepreneurship:
- Integrity:
- Accountability for Results:
- Relationship Management/Collaboration:
- Learning Agility:
- Coaching and Development:
- Execution:
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Senior Director of Private Event Sales and Service - Charleston, United States - Hofvillage
4 weeks ago
Description
Job Summary:
The
Senior Director of Private Event Sales and Service
is responsible for generating revenue through the sale of event spaces, related services, as well as managing the private and organizational events business line at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (
NASDAQ:
HOFV, HOFVW).
This position will report to the Senior Vice President of Corporate Partnerships and Global Campus Events and will lead the private events team.
Essential Job Functions/Responsibilities:
o Most common bookings include special events in areas such as the stadium club, sky terrace, luxury suites, stadium, Constellation Center for Excellence, and Center for Performance.
o Complete annual performance reviews for all supervised staff.
o Provide continuous feedback, supervision, and coaching to all supervised staff.
o Formal discipline supervised staff in conjunction with Human Resources.
o Create and maintain schedule, assignments, and attendance.
o Approve time clocks and make adjustments as needed.
o Respond in a timely manner to calls, texts, inquiries, and emails.
o Enforce uniform protocol.
Required Knowledge, Skills, & Desired Qualifications:
Physical Requirements for Position:
Benefits:
Core Competencies:
Vision and Strategic Thinking
:
Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.
ABOUT HALL OF FAME RESORT & ENTERTAINMENT COMPANY
Hall of Fame Resort & Entertainment Company (
NASDAQ:
HOFV, HOFVW) is a resort and entertainment company leveraging the power and popularity of professional football and its legendary players in partnership with the Pro Football Hall of Fame. Headquartered in Canton, Ohio, the Company has three business divisions. Hall of Fame Village Media creates engaging original content across a variety of mediums. Gold Summit Gaming centers around developing immersive eSports, fantasy sports, and sports betting experiences.
Hall of Fame Village is a 100-acre multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame's campus.
Additional information on the Company can be found at.
ABOUT HALL OF FAME VILLAGE
Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame's campus in Canton, Ohio.
The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues.
Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events.
ForeverLawn Sports Complex is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building.
Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds.
Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade.Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio.
Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit.
Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.
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