- Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
- Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
- Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
- Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
- Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
- Support work order management for in house staff and vendors as necessary.
- Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, event assistance, and badging
- Support shipping and receiving functions, reporting, and records retention
- Support recycling activities, reporting, and records retention
- Any and all other duties and tasks assigned
- Bachelor's degree
- Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant
- Excellent customer, computer, managerial, verbal and written communication skills
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
- Basic knowledge of building systems (mechanical and electrical systems).
- Able to stand, walk, or sit for long periods of time
- Ability to lift 50lbs
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Flexible and Remote Work Arrangements may be available
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Assistant Facility Manager - Palo Alto, United States - JLL
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Be a part of the JLL team in Palo Alto supporting and providing white glove service to the client headquarters. Assist the Senior Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
Key Elements and Essential Tasks
Relationship Management
Compliance
Team Management
Administrative Function
Knowledge, Skills & Abilities
Education/training
Years of relevant experience
Skills and knowledge
Other Abilities
Expense Management Responsibility
Less than $1 Million
Revenue Generation Responsibility
None
Management Responsibility
Single team, multiple functions
Estimated compensation for this position is:
76,300.00 – 110,600.00 USD per yearLocation:
On-site –Palo Alto, CAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
