Jobs
>
Boulder

    Customer Support Specialist - Boulder, United States - Resource Central

    Resource Central
    Resource Central Boulder, United States

    3 weeks ago

    Default job background
    Description
    About Resource Central


    We're an award-winning nonprofit based in Boulder determined to make conservation so simple that people don't even realize they're doing it.

    Founded in 1976, our innovative programs have helped more than 900,000 people save water, conserve energy, and reduce waste.


    Learn more at:
    Candidates with a commitment to incorporating diversity, equity, inclusion, and accessibility practices and a demonstrated ability to work effectively with people from a range of social, ethnic, and cultural backgrounds

    are encouraged to apply.

    Job Purpose


    Water is one of the most important issues facing Colorado – and we're looking for a passionate individual to help establish vibrant, waterwise yards as the new norm in Colorado through landscape conversion and education.

    Garden In A Box, an innovative program of Resource Central, has served as an industry leader for waterwise conservation throughout the Front Range for over 20 years and provides Colorado residents an approachable solution to use less water through our assortment of practical, and fun program offerings.

    The Waterwise Seminar Series provides additional landscape conversion education and support to program participants via free and accessible seminars.

    The Customer Support Specialist role will be responsible for administrative tasks and customer service for some of Resource Central's most popular conservation programs including Garden In A Box and the Waterwise Seminar Series.

    This role is based in our Boulder office, with hybrid remote-work flexibility in fall and winter. Travel required throughout the Front Range in spring and summer to support garden distribution events & waterwise seminars. The hourly range for the position is $18-21 per hour and Resource Central provides tremendous benefits including health, dental, vision, life insurance, 403b retirement plan with match, generous paid time off and paid holiday offerings, a wellness benefit reimbursement, free bus pass and more

    Principal Responsibilities

    The essential duties of this position include, but are not limited to, the following:


    Provide operational support for a variety of water conservation programs and events including Garden In A Box and the Waterwise Yard Seminar series.

    The majority of this role will be spent on the Garden In A Box program.
    Deliver exceptional customer service to a large number of customers via phone, email, and in-person.

    Prepare and execute the Garden In A Box program through a variety of tasks including customer engagement, preparation of product materials, event planning, preparation and execution, and customer communications.

    Become an expert on Garden In A Box processes, procedures, and software with ability to identify problem areas and contribute to finding solutions.

    Communicate knowledgeably and effectively with program participants about all of Resource Central's programs; provide information by answering questions and requests.

    Support seasonal staff for Garden In A Box events, as well as other events as needed.
    Support Coordinator in execution of Waterwise Yard Seminar series including preparation of seminar materials and moderating online webinars.
    Generate, compile, and analyze reports; develop and maintain databases and/or spreadsheets; prepare specific and recurring reports containing specialized information.

    Contribute to the success of all water programs and contribute towards building a positive, collaborative, and results-oriented team; accomplish department and organization missions by completing related tasks as needed.

    Cultivates a strong sense of diversity, equity, and inclusion.

    Skills And Abilities

    Outstanding phone etiquette and customer service skills.
    Excellent written and verbal communication skills.
    Ability to troubleshoot and problem-solve required.
    Ability to collaborate and communicate effectively in a team environment required.
    Flexibility and willingness to assist others to accomplish shared goals.
    Extensive experience with Microsoft Office and Google Suite required.
    Basic computer, iPad, and smartphone skills are preferred.
    Exceptional organization and attention to detail.
    Reliability while working independently is required.

    Ability to complete physical labor, including being able to safely lift a maximum of 30 lbs, and willingness to work outside in all kinds of weather including high temperatures, rain, and snow on occasion is required.

    Qualifications

    Prior customer service experience in a professional setting.
    Knowledge of, or demonstrated interest in, gardening, plants, and/or low-water landscaping is strongly desired.
    Availability on weeknights and Saturdays is required during April – September.

    Ability to work onsite daily in the Boulder office and throughout the Front Range is required during April – September.

    To qualify for driving responsibilities, applicants are required to be 21 years of age by April 27, 2023.

    A valid driver's license, automobile insurance, daily access to a reliable automobile, and a smartphone with a data plan are required.

    Must pass a background check and driving record evaluation if offered a position.
    High school diploma or equivalent preferred.

    A resume and cover letter are required to be considered for hire.


    Resource Central is committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, sex, sexual orientation, race, color, religion, national origin, disability, marital status, military status, gender expression, genetic information or any other classification protected by applicable state or local law.

    It is our policy to maintain a non-discriminatory environment free from intimidation, harassment, or bias based on these grounds.

    Requirements

    A resume and cover letter are required to be considered for hire.
    #J-18808-Ljbffr
  • TGTHR

    Youth Support Specialist

    3 weeks ago

    TGTHR Boulder, United States

    Job Description · Job DescriptionDescription:JOB TITLE: Youth Support Specialist (OVERNIGHTS) · REPORTS TO: The Source Program Manager · SUPERVISES: N/A · FLSA STATUS: Hourly Non-Exempt, Full Time, Part Time & Relief · DEPARTMENT: The Source, Resource Center and Overnight Shelter ...

  • Green Spoon Sales

    Promotions Support Specialist

    2 weeks ago

    Green Spoon Sales Boulder, United States

    Job Description · Job DescriptionSalary: $55,000 - $65,000 · Green Spoon Sales is an established natural food and beverage sales agency. We represent the most disruptive and exciting food and beverage brands in the industry. We are a mission-driven team fueled by the desire to tr ...

  • TGTHR

    Youth Support Specialist

    1 week ago

    TGTHR Boulder, United States

    Job Description · Job DescriptionDescription:JOB TITLE: Youth Support Specialist · REPORTS TO: Chase House Program Manager · SUPERVISES: N/A · FSLA STATUS: Part Time/Full Time/Relief, Non-Exempt · DEPARTMENT: Chase House · LOCATION: Boulder, CO · ABOUT TGTHR At TGTHR (formerly At ...

  • S&P Global

    Specialist, Client Support

    2 weeks ago

    S&P Global Boulder, United States

    About the Role: · Grade Level (for internal use): · 09 About the role · The Team: · You will be part of the Kingdom client service team of S&P Global Commodities Insights. This is a client facing role that helps clients with geoscience workflows, troubleshooting project datab ...

  • Stem US Operations Inc.

    Tier 2 Support Specialist

    2 weeks ago

    Stem US Operations Inc. Boulder, United States Full time

    Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem's leading AI-driven enterprise software platform, Athena, enables organizations to deploy and unlock value from clean ene ...

  • race result AG

    Technical Support Specialist

    3 weeks ago

    race result AG Boulder, United States

    Who we are: · RACE RESULTis a young, fast growing company that provides time-keeping systems, software solutions and accessories for thousandsof sporting events such as marathons, triathlons, ski runs, etc. all over the world. At our headquarters in Pfinztal near Karlsruhe, we de ...

  • American Telephone and Telegraph Company

    Senior Customer Support Specialist

    3 weeks ago

    American Telephone and Telegraph Company Boulder, United States

    Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. · Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different ...

  • Department Of Commerce

    Supervisory Support Services Specialist

    2 weeks ago

    Department Of Commerce Boulder, United States

    Summary · This position is located in the National Oceanic and Atmospheric Administration (NOAA), Office of Oceanic and Atmospheric Research (OAR), David Skaggs Research Center (DSRC), with one vacancy in Boulder, CO. · This position is also announced under vacancy number OAR DE, ...

  • Department Of Commerce

    Supervisory Support Services Specialist

    2 weeks ago

    Department Of Commerce Boulder, United States

    Summary · This position is located in the National Oceanic and Atmospheric Administration (NOAA), Office of Oceanic and Atmospheric Research (OAR), David Skaggs Research Center (DSRC), with one vacancy in Boulder, CO. · This position is also announced under vacancy number OAR ST, ...

  • Insight Global

    Technology Support Specialist II

    6 days ago

    Insight Global Boulder, United States

    Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deem ...

  • Namaste Solar

    Residential Solar Sales Support Specialist

    1 week ago

    Namaste Solar Boulder, United States

    Why Apply? · Do you want to support the shift to clean, renewable energy? Advance your career with our exclusive training program · You'll learn about · best practices in Residential Solar Installation, · how to utilize the National Electrical Code (NEC) · , · and how Solar ...

  • S&P Global

    Specialist, Client Support

    2 weeks ago

    S&P Global Boulder, United States

    · About the Role: Grade Level (for internal use): · 09 About the role · The Team: · You will be part of the Kingdom client service team of S&P Global Commodities Insights. This is a client facing role that helps clients with geoscience workflows, troubleshooting project datab ...

  • CE Broker

    Customer Support Specialist

    3 weeks ago

    CE Broker Boulder, United States

    **CE Broker and EverCheck** · **Customer Support Specialist** · **EverCheck - Boulder, CO - Full Time** · *This full-time position is open in both our locations - Boulder, CO and Jacksonville Beach, FL and is scheduled to work 40 hours per week, M-F unless otherwise required b ...

  • TGTHR

    Youth Support Specialist

    1 week ago

    TGTHR Boulder, United States

    Job Description · Job DescriptionDescription:JOB TITLE: Youth Support Specialist · REPORTS TO: Chase House Program Manager · SUPERVISES: N/A · FSLA STATUS: Part Time/Full Time/Relief, Non-Exempt · DEPARTMENT: Chase House · LOCATION: Boulder, CO · ABOUT TGTHR: · TGTHR (formerly A ...

  • TGTHR

    Youth Support Specialist

    2 weeks ago

    TGTHR Boulder, United States

    Job Description · Job DescriptionDescription:JOB TITLE: Youth Support Specialist · REPORTS TO: Chase House Program Manager · SUPERVISES: N/A · FSLA STATUS: Part Time/Full Time/Relief, Non-Exempt · DEPARTMENT: Chase House · LOCATION: Boulder, CO · ABOUT TGTHR: · TGTHR (formerly A ...

  • Green Spoon Sales

    Promotions Support Specialist

    4 weeks ago

    Green Spoon Sales Boulder, United States

    Job Description · Job DescriptionSalary: · Green Spoon Sales is an established natural food and beverage sales agency. We represent the most disruptive and exciting food and beverage brands in the industry. We are a mission-driven team fueled by the desire to transform the retai ...

  • US Tech Solutions

    Product Support Specialist

    2 weeks ago

    US Tech Solutions Boulder, United States

    Job Description:We're an operational team that focuses on delivering excellent customer care and providing support for consumers when they need us. We represent the voice of the consumer and work closely with cross-functional partners across the client to make our products and op ...

  • CSI

    Field Support Specialist

    12 hours ago

    CSI Nederland, United States

    ** Field Support Specialist** · Raamsdonksveer, Nederland · Field Support Specialist · **Field Support Specialist** · **Maak kennis met de afdeling Lifecycle Services** · Op de afdeling Lifecycle Services richten we ons op service en lifecycle support van de installaties bij ...

  • SGS SA

    Customer Support Specialist

    3 weeks ago

    SGS SA Nederland, United States

    **Customer Support Specialist** · Malledijk 18, 3208 LA Spijkenisse, Nederland · Voltijds · **Beschrijving van het bedrijf** · Institute for Interlaboratory Studies is een onafhankelijke en dynamische afdeling binnen de business line Natural Resourses - Oil, Gas and Chemicals ...

  • TGTHR

    Youth Support Specialist, The Source

    17 hours ago

    TGTHR Boulder, United States Full time

    JOB TITLE: Youth Support Specialist · REPORTS TO: The Source Program Manager · SUPERVISES: N/A · FSLA STATUS: Non-Exempt Full Time, Part Time and Relief Staff · DEPARTMENT: The Source · LOCATION: Boulder, CO · ABOUT TGTHR (formerly Attention Homes), we are building a movement tha ...