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Auburn Hills

    Learning Resources Technician - Auburn Hills, United States - Oakland Community College

    Oakland Community College
    Oakland Community College Auburn Hills, United States

    2 weeks ago

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    Description
    Salary: $21.65 Hourly

    Location : Orchard Ridge Campus (Farmington Hills)

    Job Type: Classified Full-Time

    Job Number:

    Division: Library

    Opening Date: 05/06/2024

    Closing Date: 5/19/2024 11:59 PM Eastern

    Shift Days/Hours: Monday - Friday, 8:30 - 5pm

    Summary of Purpose

    Performs complex clerical and technical duties in support of the functions of the libraries. The employee is expected to work in a multi-cultural, diverse working environment.

    Typical Duties

    This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

    1. Searches, inputs, and updates online records including bibliographic, patron, reserve and interlibrary loan records following a standard format; assists with library services platform record maintenance.
    2. Verifies interlibrary loan requests and locates local holding libraries; maintains accurate interlibrary loan reports, files, and statistics on interlibrary loans.
    3. Assists library faculty, as needed, in answering library user questions including complaints or concerns, making appropriate referrals, and assuming responsibility for operation of the public rooms.
    4. Maintains course reserves and periodical holdings information in the library services platform.
    5. Prepares library materials for shelving and circulation; organizes and conducts inventory projects; resolves shelving conflicts and errors; maintains correct shelving order for library materials.
    6. Provides clerical support for libraries including ordering supplies, reporting and tracking equipment problems, and scheduling and billing for library services.
    7. Prepares computerized and manual reports (e.g., Alma Analytics, public service statistics) for the purpose of providing documentation and information to others.
    8. Trains and directs college student personnel with appropriate approval.
    9. Performs related tasks, as assigned.
    10. Ability to work additional hours, as needed.
    Campus:
    1. Provides circulation, interlibrary loan, and reserve desk services to on-campus and remote users; negotiates fines, collects money, and transfers funds to campus business office; reviews policies and serves as first-line troubleshooter for related patron problems; provides appropriate referrals.
    2. Assists patrons in locating library materials; provides assistance with use of systems and equipment; coordinates search process for missing library materials.
    3. Assists librarian with bibliographies, instructional materials, and background collection development activities.
    4. Processes and maintains the government documents depository collection from the Federal Depository Library Program by dating, affixing document numbers, shelving, updating, and discarding records in the online library catalog.
    5. Maintains loose-leaf services; collects, prepares, and processes library materials for the bindery; reviews damaged library materials and handles basic repairs.
    6. Creates tutorials and documents procedures for the ILS and related applications; conducts workshops, as needed.
    7. Assists with tracking and resolution of problems/issues related to automated library systems and library services platform.
    8. Attends meetings, in-service training, workshops, etc., as required, for the purpose of conveying and/or gathering information required to perform functions.
    Library Systems:
    1. Performs copy cataloging in all formats using national and local standards and practices; prepare materials for physical processing.
    2. Organizes and oversees library services platform projects within the department and across the libraries.
    3. Handles College's contributions to collaborative lists of serial holdings; collects, inputs, and updates data for update serial lists for the campus libraries.
    4. Assists in configuring and maintaining library services platform to enable data exchange.
    5. Serves as a resource in answering inquiries on bibliographic and holding records.
    Minimum Education and Experience

    EDUCATION: An earned Associate's degree or higher in Library Science.

    -OR-

    Any Associate degree or higher with 16 college credit hours in Library Science.

    -AND-

    EXPERIENCE: Two (2) years of experience in a library setting with demonstrated customer service experience.

    We are excited to have you consider Oakland Community College (OCC) as your employer of choice

    OCC strives to provide valuable and empowering services not only to our students, but also to our employees.

    See below the benefits offered by the College under the benefit types: full-time and part-time

    Full-Time Positions for the Following Employee Groups:
    Classified, Exempt (Non-union), Faculty, Maintenance, Operating Engineers, Public Safety, Teamsters

    Benefit Effective Date: First of the month after date of hire

    Medical
    • Multiple PPO medical plans with prescription coverage to choose from; Traditional and 2 High Deductible plans provided by Blue Cross Blue Shield of Michigan (BCBSM)
      • Free preventive services on every plan
      • Health Savings Account (HSA) available with the High Deductible medical plans
  • MESSA medical is offered to the Faculty and Public Safety employees
  • Western Michigan Health Insurance Pool (WMHIP) medical is offered to Classified, Exempt (Non-union), Maintenance, Operating Engineers, and Teamsters
  • There is a $2,000 prorated Medical Opt Out stipend with proof of other applicable medical coverage
  • Dental
    • Blue Cross Blue Shield of Michigan (BCBSM) plan provided by the College, no payroll deductions
    Vision
    • NVA (National Vision Administrators) plan provided by the College, no payroll deductions
    Flexible Spending Accounts (FSAs)
    • Health Care, Limited Purpose, Dependent Care, and Adoption FSAs are available
    Life Insurance
    • TheCollege provides $120,000 of coverage (portion is subject to taxation), no payroll deductions
    Disability
    • 70% of wages provided for Short-Term and Long-Term Disability
    Retirement
    • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
    • The Exempt, Faculty, and Teamsters employee groups can elect the Optional Retirement Plan (ORP) provided by TIAA; opting out of MPSERS
    Voluntary Retirement Accounts
    • Employees can open and contribute via payroll deduction into 403(b) and/or 457(b) voluntary retirement accounts
    Voluntary Benefits
    • Employees can elect voluntary benefits of optional life insurance (for self, spouse, and/or children), cancer protection, pet insurance, legal & ID shield, long term and/or critical care during annual open enrollment in November
    Tuition
    • OCC tuition waiver program for employees and their dependents
    • Employees may take Non-OCC classes using the tuition reimbursement program
    Employee Assistance Program (EAP)
    • Employees have a free resource to assist with a wide-range of needs, including counseling sessions
    Employee Group: Classified Part-Time

    Benefit Effective Date: First of the month after date of hire

    Part-time Classified employees are offered the opportunity to have medical, dental, vision at the full monthly premium; life insurance is also available at a nominal cost. Participation requires that benefit costs be taken via payroll deduction.

    Medical
    • There are 4 PPO Blue Cross Blue Shield of Michigan (BCBSM) medical plans within the Western Michigan Health Insurance Pool (WMHIP) that employees can choose from
    • Medical plans include prescription coverage, free in-network preventive services, and a Health Savings Account (HSA) with high deductible medical plans
    Dental
    • Blue Cross Blue Shield of Michigan (BCBSM) plan that has free in-network preventive services including two annual cleanings
    Vision
    • NVA (National Vision Administrators) plan that includes annual examinations with participating providers
    Life Insurance
    • Employees can choose to have a life insurance policy of $10,000 or $20,000
    Retirement
    • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
    Voluntary Retirement Accounts
    • Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts
    Tuition
    • OCC tuition waiver program for employees and their dependents
    • Employees may take Non-OCC classes using the tuition reimbursement program
    Employee Group: Adjunct Faculty and Hourly (Non-union)

    Retirement
    • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
    Voluntary Retirement Accounts
    • Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts
    Tuition
    • OCC tuition reimbursement program available for Adjunct Employees
    Contact Information:

    01

    Do you have two (2) years of experience in a library setting with demonstrated customer service experience?
    • Yes
    • No
    02

    Do you have an earned Associate Degree or higher in Library Science OR any Associate Degree or higher with 16 credits in Library Science?
    • Yes
    • No
    Required Question


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