Technical Account Leader - Dublin, CA
1 month ago

Job summary
We are seeking a Technical Account Manager (TAM) to join the Customer Success team and serve as the principal technical advisor for our most strategic customers.Responsibilities
- Customer Technical Advisor: Act as the senior technical point of contact and trusted advisor to assigned enterprise customers; guide solution discovery, onboarding, technical planning, deployment, and ongoing optimization of the Articul8 AI platform.
- Solution Enablement: Lead technical workshops to train customers on product features and best practices, guide architecture reviews, and support integration efforts to accelerate time-to-value and maximize platform adoption.
Job description
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