Technical Account Leader - Dublin, CA

Only for registered members Dublin, CA, United States

1 month ago

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Job summary

We are seeking a Technical Account Manager (TAM) to join the Customer Success team and serve as the principal technical advisor for our most strategic customers.

Responsibilities

  • Customer Technical Advisor: Act as the senior technical point of contact and trusted advisor to assigned enterprise customers; guide solution discovery, onboarding, technical planning, deployment, and ongoing optimization of the Articul8 AI platform.
  • Solution Enablement: Lead technical workshops to train customers on product features and best practices, guide architecture reviews, and support integration efforts to accelerate time-to-value and maximize platform adoption.

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