- Answer phone calls directed to the service department and follow up with customers in a professional manner
- Schedule and coordinate service appointments
- Review & process technician notes. Ensure accuracy and that notes are presented in a way that is easy to understand
- Preparing service quotes and relay to customers
- Open, review, and close repair orders. Ensure accuracy and file warranty claims
- Stay current on warranty guidelines/requirements in order to ensure optimal reimbursement and develop relationships with our manufacturers
- Follow up on shorted warranty claims and recover as much as possible
- Monitor recalls from manufacturers and ensure compliance
- Work with Service Manager to achieve overall company goals as well as branch location goals
- May perform additional duties as assigned by leadership
- HS diploma or equivalent with some applicable shop, service, or maintenance management/administration experience
- Proficient and productive with Microsoft Word & Excel, typing 45 wpm, and 10-key calculator CRT/Data Entry and the ability to learn new systems
- Ability to lift a weight of 50# or more, on occasion
- Ability to solve practical problems and to read/interpret instructions furnished in written, oral, diagram or schedule form
- Successful candidate will have a positive attitude, proven communication skills, enjoy being part of a team, and a desire to provide great customer service
- Technical or mechanical experience
- Service Advisor or Writer experience
- Warranty administration experience
- Basic understanding of parts and inventory management
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Service Advisor
4 weeks ago
Sun Auto Service Portland, United StatesOverview: · Quality Auto Service for over 20 years · The expert technicians at Sun Auto have got you covered with preventive maintenance services, auto repair and tire services. We are currently hiring a Service Advisor to join our team · We are successful for one simple reaso ...
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Service Advisor
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TIME Chrysler Dodge Jeep Ram Portland, United StatesJob Description:TIME Chrysler Dodge Jeep Ram, a subsidiary of Time Auto Group, is looking for a Service Advisor to join our growing team. It is TIME for you to Love where you work. We are waiting for you to join our amazing team. Our team's mission is to provide a fun, positive, ...
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Service Advisor
3 weeks ago
George Gee Automotive Portland, United StatesRon Tonkin Chevrolet is growing faster than ever We are interested in bringing a Service Advisor into the fold. Our Service Advisors play a significant role in our day-to-day operations. Working as a Service Advisor, you'd be communicating with both our clients and our Service De ...
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George Gee Automotive Portland, United StatesAre you looking for a long-term career with a fast-growing company? Look no further because Tonkin Mazda of Portland is actively seeking out Service Advisors and now is the time to join Our service department is top-notch with a great work culture. Working as a Service Advisor, y ...
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Service Advisor
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George Gee Automotive Portland, United StatesRon Tonkin Toyota is experiencing massive year-over-year growth and is seeking out an experienced Service Advisor to join our Service Department. Our dealership prides itself on creating a family-like culture and environment. Working as our Service Advisor, you would be the main ...
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Service Advisor
1 day ago
Cummins Portland, United StatesService Advisor · Description · We are looking for a talented SERVICE ADMINISTRATOR to join our team specializing in service for our Sales and Service department in Portland, OR. · In this role, you will make an impact in the following ways: · Serve as the primary point of contac ...
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Service Advisor
2 weeks ago
Cummins Portland, United StatesService Advisor · Description · We are looking for a talented SERVICE ADMINISTRATOR to join our team specializing in service for our Sales and Service department in Portland, OR. · In this role, you will make an impact in the following ways: · Serve as the primary point of contac ...
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Service Advisor
1 week ago
Cummins Portland, United StatesService Advisor · Description · We are looking for a talented SERVICE ADMINISTRATOR to join our team specializing in service for our Sales and Service department in Portland, OR. · In this role, you will make an impact in the following ways: · Serve as the primary point of contac ...
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Career Services Advisor
3 weeks ago
Carrington College Portland, United StatesWho Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives ...
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Service Advisor Automotive
4 weeks ago
Courtesy Ford Lincoln Portland, United StatesJob DescriptionJob Description · Courtesy Ford Lincoln, a Courtesy Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. · JOIN OUR TEAMAt Courtesy, we strive to create a positive workplace tha ...
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Express Service Advisor
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George Gee Automotive Portland, United StatesAre you interested in an opportunity to grow and develop on an uplifting team? If so, look no further Ron Tonkin Honda is hiring an Express Service Advisor to join our Service team. Our Service Team is a client experience-driven, service-focused, and cohesive team - full of long- ...
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Landmark Ford Inc Portland, United StatesLandmark Ford, Inc. the largest Ford/Lincoln Service department in the Northwest seeks a customer focused individual to work as a service advisor Monday through Friday 3 PM to Midnight, managing a team with out innovative team concept; large established customer base; great benef ...
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Service Advisor
2 weeks ago
Ron Tonkin Chevrolet Portland, OR, United States Full timeRon Tonkin Chevrolet is growing faster than ever We are interested in bringing a Service Advisor into the fold. Our Service Advisors play a significant role in our day-to-day operations. Working as a Service Advisor, you'd be communicating with both our clients and our Service De ...
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RDO Equipment Portland, United States$ $90000 / year · Compensation & Benefits: · Average $70,000 to $90,000+ your first year, with top earners well into six figures · Guaranteed base salary plus commissions · Comprehensive benefits package and a company vehicle · Training and development, as well as opportuniti ...
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Service Advisor
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Royal Moore Auto Center Hillsboro, United StatesRoyal Moore Mazda Buick GMC Service Department is a well-established automotive dealership committed to delivering exceptional service to our customers. · We are currently seeking a knowledgeable and customer-oriented Service Advisor to join our team. · If you have a passion for ...
Service Advisor - Portland, United States - Pacific Golf & Turf
Description
Pacific Golf & Turf is the Northwest's premium supplier of John Deere Golf and EZGO products. We are seeking aService Advisor who is highly organized and loves to provide excellent customer service.
We are a growing company that strives to be the best at taking care of our customers and we're looking for a qualified and motivated candidate to help us grow and be part of our winning team.
We love to come to work, work hard, have fun, and be honest dependable partners for our customers.Primary Purpose and Essential Functions: To provide exceptional customer service as well as administrative support for the service department.
General Duties/Responsibilities:
Day Shift:
Monday – Friday
Wage - $20-$22 per hour DOE
Competitive benefit package including:
Medical, Dental, Vision, Life, and Disability. Vacation, Sick, and Holiday Pay. 401(k) plan with company match.
