Accounts Receivable Specialist - Los Angeles, United States - TikTok
Description
ResponsibilitiesAbout TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The Global Revenue Management team is responsible for the revenue contract review of the company's overall business lines.
Responsibilities:
- Review and approve sales contracts on behalf of Finance independently, especially the financial terms, and assess and mitigate the related financial risk.
- Partner with corporate engineering teams to optimize financial systems and establish AR/Revenue processes for new products/new business scenarios.
- Work collaboratively with sales operations, legal and sales to drive best practices in OTC (order to cash) procedures and align on policies and ensure compliance.
- Perform monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related issues.
- Interact with customers and cross-functional teams regarding invoices, statements and credits to resolve outstanding issues.
- Perform collection, bad debt accrual and write off reviews and work with collection agency/legal department for lawsuits or external collection efforts.
- Regular AR reporting to highlight risks and serve business needs.
- Respond quickly to any emergency and special cases.
- Maintain and update customer files to ensure data accuracy and improve billing efficiency.
- Provide sales team support through the help desk ticket system.
Qualifications:
Minimum Qualifications
- AR/Revenue management-related experience.
- Strong communication skills, with the ability to communicate technical accounting requirements to a non-technical audience.
- Willingness to take initiative and to follow through on projects.
- Ability to multitask, prioritize, and work independently in a fast-paced diversified environment.
- High degree of accuracy, confidentiality, and attention to detail.
- Strong learning abilities to learn new software quickly.
- TMT industry working experience is a plus.
- Contract review experience preferred.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.- Job Information
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.
We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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