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    Capacity & Flow Specialist - Phoenix, United States - Arizona Humane Society

    Arizona Humane Society
    Arizona Humane Society Phoenix, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)


    Capacity & Flow Specialist

    Sunday-Wednesday 7 am to 6 pm


    SUPPORTING YOUR GROWTH

    Investing in our staff is important to us We want you to learn new skills and grow into the role. We offer ongoing coaching, support and new learning opportunities. We are a large, non-profit organization with growth opportunities across many departments.


    PAWS UP FOR GREAT BENEFITS

    • Competitive pay including Holiday pay, paid time off, and bereavement pay
    • Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program
    • Affordable Medical plans for employee and family
    • Medical, Vision, Free Employee Dental
    • Health Savings Account and telemedicine options
    • 401(k) retirement plan with company vesting
    • Employer paid short term disability, long term disability and life insurance with buy up coverage available
    • Employee Assistance Program, providing free services every quarter such as confidential counseling and financial services

    Position Summary: Capacity and Flow are an integral part of shelter operations and are responsible for the overall shelter flow of animals. The role of the Capacity and Flow team is to support staff and move animals quickly and efficiently though the system. A key focus for this role is to assist in ensuring animals are receiving quality care in a timely manner, properly housed by kenneling animals throughout the day, and each animal has next steps in place.

    Essential Duties:

    • Collaborate with our Trauma Hospital, Field, Foster, Animal Care, and Animal Assistance departments to assign and kennel incoming animals.
    • Work closely with our Transportation team on animal movement between facilities.
    • Assign kennels for unexpected intakes and communicate that to the appropriate departments.
    • Maintain and update all pertinent information in shelter data software regarding medical and behavioral concerns.
    • Work closely with theTrama Hospital to help complete putting animals up for adoption and adding in Rescue/Foster information through shelter data software.
    • Assist our Animal Care in cleaning kennels for last minute animals coming into the facility.
    • Attend a morning shelter animals capacity calls, while taking note of all animals coming in/ leaving the shelter. Work closely with the Intensive Care and Special Projects Manager to keep overall shelter capacity appropriate.
    • Provide feedback and suggestions for process improvements.
    • Adhere to all sanitation, medical, and behavioral protocols.
    • Other duties as assigned.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


    Qualifications:

    • Must possess excellent customer service and interpersonal communication skills.
    • Must be able to function in a fast-paced environment while maintaining a calm and professional demeanor.
    • Foster positive attitudes and a cooperative, team-oriented environment.
    • Demonstrate excellent time management skills and complete all paperwork in a timely manner.
    • Must be able to multi-task and be flexible depending on needs of the shelter.
    • Must execute a high level of attention to detail.

    Education / Certifications / Licenses:

    • High school diploma/GED
    • Completion of a Veterinary Technician OR minimum of one year of experience at a veterinary hospital. Education may substitute for experience.

    Experience:


    Knowledge / Skills / Abilities:

    Language - Able to speak, read, write and understand English.

    Mathematical - Basic

    Technical - Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Explorer; able to learn other software programs as necessary. Proficiency with or able to learn/use Chameleon software (for use with animals in a shelter environment).


    Other:

    Regular attendance and punctuality required.


    Work Environment / Physical Demands:

    This position requires continuous standing, walking and kneeling, reaching, stooping and bending with little opportunity to sit down. This person must be able to lift and carry up to 50 pounds. Must be able to hear above the sound of the animals and be able to speak clearly and communicate well with employees and the public. This individual handles a high volume of animals, has a great deal of contact with the all departments and works closely with co-workers; is exposed to poor ventilation, heat, cold, sudden temperature changes and wet quarters as well as noise, animal odors and dander as well as fast-moving animals. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. For example: emergencies, changes in personnel, workload, rush jobs, or technological breakdowns and developments.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


    Employee Values:

    All AHS employees are expected to uphold the values of Innovation, Compassion, and Excellence.


    Additional Information

    The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program. Pre-employment background check.

    Job Posted by ApplicantPro
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