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Chino

    ServiceNow Business Analyst - Chino, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Chino, United States

    4 weeks ago

    Default job background
    Description
    Technical/Functional Skills Service Now - ITSM(Incident, Problem & Change Mgmt),CMDB module
    Experience Required 8 + years
    Roles & Responsibilities

    Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.


    Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.


    Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.


    Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.


    Diligently tracks all the stories that need to be delivered within a given timeframe.


    Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.


    Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

    Generic Managerial Skills
    Education Engineering

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.
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