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Lansing

    OE Technical Account Manager - Lansing, United States - Hankook Tire Manufacturing Tennessee

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    Description
    Position Identification

    Job Title - Technical Account Manager
    Job Function - OE Sales
    Report to - VP of Sales - National Accounts OE
    Job Purpose


    The Technical Account Manager is responsible for being the technical liaison between the Hankook OE customers (automobile manufacturers) and the internal Hankook teams of Engineering, R&D, Quality, Sales, and Manufacturing.

    Key Accountabilities

    Receiving and analyzing customer technical RFQ documents and engineering requirements
    Deliver project technical requirements to Hankook R&D teams
    Present technical assessments and program timing to customers
    Develop program launch timelines and timing plans
    Act as program manager for new product launches to deliver new products according to the timing plan
    Gain knowledge and understanding of customer communication portals
    Be the lead technical communicator and first contact to customers for all technical items
    Manage and lead quality issue resolution and reporting to customers
    Weekly/monthly reporting on project development and timing status
    Make technical presentations to customers
    Analyze car market technical trends
    Join product testing when necessary
    Gather information related to customer new vehicle plans and future technologies
    Level of Accountabilities

    Independent Contributor
    Core Competencies

    Skilled in Microsoft Office:
    Excel, Word, and Power Point.
    Excellent verbal and written communication skills and knowledge of the English language.

    Qualifications

    Bachelor's degree in engineering discipline required
    Experience working for a Tier 1 automotive supplier
    Experience working directly with automobile manufacturers
    Tire industry experience preferred but not required

    #J-18808-Ljbffr

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