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    manager, learning - Seattle, United States - Starbucks Coffee Company

    Starbucks Coffee Company
    Starbucks Coffee Company Seattle, United States

    2 weeks ago

    Starbucks Coffee Company background
    OTHER
    Description

    manager, learning & development, digital learning Hybrid-US

    Now Brewing – manager, learning & development, digital learning #tobeapartner

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

    This position contributes to Starbucks success by leading a team of e-learning development professionals in the assessment, development and implementation of L&D programs and experiences that will improve the capabilities of partners and will enhance business results. This role oversees 2-4 e-learning developers and manages the delivery of learning and development programs and processes. This role relies on excellent project management skills, as well as creativity, adaptability, and solution-oriented growth mindset.

    As a manager, learning & development, you will...


    • Lead a team of sr e-learning developers and a sr. operations manager, aligning their work against broader strategic L&D and business priorities

    • Develop, plan and execute an e-learning development portfolio, in collaboration with the instructional design, graphic design, and media programming teams

    • Provide e-learning, authoring tool, LMS, and general learning technology expertise, consultation, and thought partnership to colleagues and stakeholders

    · Lead the team who administers Starbucks learning management system (LMS), MyLearning, to ensure system performance in support of the partner learning experience

    · Provide long-term strategic thought leadership regarding learning technology products and solutions and related innovation

    · Partner closely with Starbucks Technology team on strategic priorities and projects, as well as day to day problem-solving

    · Ensure all programs are supportive of and aligned with Starbucks inclusion & diversity aspirations and expectations.

    · Lead a team while role modeling Starbucks' leadership role and behavior expectations

    We'd love to hear from people with:


    • 8-10 years of progressive experience as a practitioner in e-learning development and learning technology


    • Demonstrated track record of coaching and developing individuals to achieve exceptional results.


    • Experience supporting adult learning and development and developing tools/training for employees at all levels of an organization strongly preferred.


    • Knowledge and application of adult learning theory, design through learning objectives and behavioral outcomes, instructional design process, best practices and standards, blended learning approaches and evaluation methods.


    • Excellent interpersonal, oral, written and visual communication skills


    • Understanding of accessibility requirements related to e-learning


    • Experience with the DomiKnow authoring tool.


    • Experience with SAP/Successfactors LMS

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement.

    Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to

    *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

    Join us and inspire with every cup. Apply today

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

    We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at

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