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Customer Relations Representative - Fort Morgan, United States - Viaero Wireless
Description
Job Description
Job DescriptionAs a Viaero Customer Relations Representative, you work onsite and are responsible for handling both inbound and outbound phone calls regarding customer service issues. Our Representatives strive to provide a personalized resolution for problems and issues experienced by customers, striving to resolve the issue to our customer's satisfaction and retain them as a Viaero customer. You would also provide valuable feedback to our management regarding ways to improve customer service, and can play a large role in retaining our loyal customers. This position is based in our call center located at 830 E Platte Ave Suite D, Fort Morgan, CO
Customer Relations Team hours of operation are as follows:
Monday – Friday: 7am-5pm
Saturday: 8:30am-5pm (rotating shift)
Sunday: Closed
Responsibilities and Duties:
Qualifications:
Viaero's Customer Relations Representatives need to have:
We prefer candidates who have a 2 year degree (A.S.,A.A.), but previous experience in customer service, collections, sales, or call center work may be substituted for the degree. Candidates MUST have at least a high school diploma or GED. Finally, you must be able to successfully pass all pre-employment checks.
What we offer: