- Handling customer disputes and taking calls from customers needing more specialized assistance. You may also initiate calls to customers reported to be experiencing unresolved issues.
- Explaining & changing rate plans, features, services, promotions, and usage.
- Handling billing issues and answering questions about bills.
- Processing incoming and outgoing Local Number Portability requests
- Serving as a customer retention specialist by leveraging excellent conflict resolution skills
- Other duties as assigned.
- Outstanding verbal communication and problem-solving skills.
- A pleasant phone voice and excellent phone etiquette.
- A deep understanding of our plans, services, and the technical features of our products.
- Fantastic, demonstrated customer service skills.
- The ability to sit at a desk/computer station for extended periods of time.
- Competitive pay
- Growth opportunities
- Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, vacation, sick leave and holiday pay.
-
Customer Relations Representative
2 weeks ago
Viaero Wireless Fort Morgan, United StatesJob Description · Job DescriptionAs a Viaero Customer Relations Representative, you work onsite and are responsible for handling both inbound and outbound phone calls regarding customer service issues. Our Representatives strive to provide a personalized resolution for problems a ...
-
Regional Truck Driver
2 weeks ago
Helena Agri-Enterprises Log Lane Village, United States Full timeLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. ...
-
Associate Banker
5 days ago
BMO Fort Morgan, United States Full timeApplication Deadline: · 06/16/2024 Address: · 120 E. Kiowa Job Family Group: · Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best ...
-
Customer Service Representative
2 weeks ago
amy grantham - State Farm Agent Fort Morgan, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Health insurance · Paid time off · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with amy grantham - State Farm Agent, you will generate the kind of e ...
-
Truck Driver
2 weeks ago
Helena Agri-Enterprises, LLC Fort Morgan, United StatesLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. · ...
-
Customer Service Representative
3 weeks ago
amy grantham - State Farm Agent Fort Morgan, United StatesBenefits:Competitive salary · Health insurance · Paid time off · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with amy grantham - State Farm Agent, you will generate the kind of exceptional client experiences t ...
-
Truck Driver
2 weeks ago
Helena Agri-Enterprises, LLC Fort Morgan, United StatesLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nations foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life ...
-
Director of Special Education
3 weeks ago
Young World Physical Education Fort Morgan, United StatesDirector of Special Education · Morgan County School District Re-3 · District Support Center - SPECIAL SERVICES - Fort Morgan, Colorado Open in Google Maps · Job Details · Job ID: · Application Deadline: · Posted until filled · Posted: · Apr 9, 2024 · Starting Date: · J ...
-
Class A CDL Delivery Driver
3 weeks ago
Nutrien Ltd. Fort Morgan, CO, United StatesAt Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. · Nutrien Ag Solutions is the retail division of Nutrien, the largest crop inputs c ...
-
Fiber Construction Supervisor
2 weeks ago
Viaero Fiber Networks Fort Morgan, United StatesJob Description · Job DescriptionReporting to the Construction Manager, the Construction Supervisor is the leader of their assigned project(s) and field inspection team. The Construction Supervisor has the responsibility for assisting the Construction Manager in managing the rout ...
-
Warehouse Technician
1 day ago
Morgan County Rural Electric Association Fort Morgan, United StatesJob Description · Job DescriptionDo you want to work for a reputable electric distribution cooperative that puts its employees first? Morgan County REA in Fort Morgan, CO is looking for a full-time Warehouse Technician to coordinate operations. This warehouseman · Join our dynami ...
-
Housekeeper
1 day ago
Healthcare Services Group Fort Morgan, United StatesOverview · Who We Are · Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across t ...
-
Housekeeper
3 days ago
Healthcare Services Group Fort Morgan, United StatesOverview: · Who We Are · Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities acros ...
-
Truck Driver-hazmat
2 weeks ago
Helena Agri-Enterprises Log Lane Village, United StatesLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. ...
-
Regional Truck Driver
2 weeks ago
Helena Agri-Enterprises Log Lane Village, United States Full timeLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. ...
-
Regional Truck Driver
3 days ago
Helena Agri-Enterprises, LLC Log Lane Village, United StatesLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal lif ...
-
Truck Driver
2 weeks ago
Helena Agri-Enterprises Fort Morgan, United StatesLOCAL CDL TRUCK DRIVERS NEEDED · Consistent Miles & Hourly Pay · Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. ...
-
Truck Driver
2 weeks ago
Helena Agri-Enterprises, LLC Fort Morgan, United StatesLOCAL CDL TRUCK DRIVERS NEEDEDConsistent Miles & Hourly Pay Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. Helena ...
-
Director Human Resources
1 week ago
Morgan Community College Fort Morgan, United StatesMorgan Community College · Director Human Resources · Fort Morgan , · Colorado · Apply Now · Bachelor's degree in human resources, business, public administration orrelated area from an accredited institution.Three (3) years of comprehensive experience in human resources.Dep ...
-
Pilot Rotor Wing-Fort Morgan
1 week ago
Air Methods Fort Morgan, United StatesOverview: · Job Summary (New Base in Fort Morgan) · AS-350 · $25,000.00 HTF Stipend · $15,000.00 Sign-On · Off-Duty Housing · Responsible to ensure aircraft and weather conditions are airworthy to transport medical crew and patient to receiving hospital within an assigned o ...
Customer Relations Representative - Fort Morgan, United States - Viaero Wireless
Description
As a Viaero Customer Relations Representative, you work onsite and are responsible for handling both inbound and outbound phone calls regarding customer service issues. Our Representatives strive to provide a personalized resolution for problems and issues experienced by customers, striving to resolve the issue to our customer's satisfaction and retain them as a Viaero customer. You would also provide valuable feedback to our management regarding ways to improve customer service, and can play a large role in retaining our loyal customers. This position is based in our call center located at 830 E Platte Ave Suite D, Fort Morgan, CO
Customer Relations Team hours of operation are as follows:
Monday – Friday: 7am-5pm
Saturday: 8:30am-5pm (rotating shift)
Sunday: Closed
Responsibilities and Duties:
Viaero's Customer Relations Representatives need to have:
What we offer: