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    Clinical Call Representative - Dallas, United States - CRU Fortrea Clinical Research Unit Inc.

    CRU Fortrea Clinical Research Unit Inc.
    CRU Fortrea Clinical Research Unit Inc. Dallas, United States

    1 week ago

    Default job background
    Part time
    Description

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

    Duties and Responsibilities:

  • Receiving and placing calls from and to potential study participants.
  • Enter medical history and demographic information from potential study participants into computerized database.
  • Communicate study information to potential participants.
  • Phone screen participants according to the scripts provided for each study.
  • Schedule screening appointments for potentially qualified participants.
  • Confirm screening appointments
  • Performs other related duties as assigned

    • Qualifications:

  • HS Diploma or equivalent
  • Knowledgeable in computer programs (e.g. word processing).
  • Strong attention to detail and high degree of accuracy
  • Strong written and verbal communication skills
  • Ability to follow precise directions and read from a script
  • High degree of professionalism and customer service
  • 1-2 years in customer service or call center
  • Knowledge of medical terminology preferred

    • Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.

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