Network Support Specialist - Fort Valley, United States - Fort Valley State University

Fort Valley State University Fort Valley, United States

3 weeks ago

Administrative Jobs ,

Description

Summary

The Network Support Specialist will ensure the stable operation of the in-house computer network; and implement and/or facilitate the initiatives of the Chief Information Officer. The Network Support Specialist will provide excellent customer service to all stakeholders. Also, work in coordination with the Network Administrator or other IT units to resolve issues.

Duties/Responsibilities

Plan, develop, install, configure, maintain, support, and optimize all network hardware, software and communication links
Recommend, schedule, and perform network improvements, upgrades and repairs
Develop, implement, and maintain the policies and procedures for network resource administration and disaster recovery
Manage security solutions, including firewall, and intrusion detection systems
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services
Manage and/or provide guidance to other members of the IT team
Implement other job duties as directed
Work with contractors to install network drops
Available to be on-call for weekday nights and weekends.

Minimum Qualifications

High school diploma
Strong written and oral communication skills
Ability to present ideas in user-friendly language
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment

Preferred Qualifications

Associate's or Bachelor's degree in computer science
Certification in CCIE (Cisco Certified Internetwork Expert) or CCNP (Cisco Certified Network Professional)
Certification in CCNA (Cisco Certified Network Associate)
Certification in Network+

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