Learning Support Specialist - Macon, United States - Blue Bird
Description
** Learning Support Specialist**
**Job Category****:** Operations **Requisition Number****:** LEARN001509 Showing 1 location **Job Details**
**Description**
**About Blue Bird Corporation**
Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. Blue Bird buses carry the most precious cargo in the world the majority of 25 million children twice a day making us the most trusted brand in the industry. The company is the proven leader in low- and zero-emission school buses with more than 20,000 propane, natural gas, and electric powered buses in operation today. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit . For Blue Bird's line of emission-free electric buses, visit .
**JOB SUMMARY:**
The Learning Support Specialist will work with the Learning Development team in supporting current training and certification programs. This role involves a variety of functions including eLearning Storyboard proofing, QA testing, Remote Exam Proctoring, Learner Support, LMS Management, and weekly reporting on training progress to key stakeholders. Additional responsibilities include developing program-marketing materials, scheduling events with local educational institutions, and handling all internal and external email communication.
**ESSENTIAL JOB FUNCTIONS:**
Assist in the launch and implementation of training programs at Educational Institutions
Maintain all eLearning template files to increase development efficiency
Communicate and track all training requests
Manage all incoming and outgoing email communication for Training Department
Manage and support all users for LMS portals
QA test all eLearning training content and edit storyboards
Update and send weekly internal / external training progress reports to key stakeholders
Assist with material compilation and communication for training events
Deliver and organize in-person training sessions and events
Design and print certificates of completion for training programs
Organize and conduct remote training via Webinars
Assist in annual Train the Trainer workshops for External Training team
Attend internal and external training events
Create, organize and maintain a cohesive filing system to manage all eLearning Training assets
Order and organize all training-related merchandise
**KNOWLEDGE, SKILLS AND ABILITIES:**
Extremely detail-oriented and willing to take ownership of the accuracy and efficiency of training development support systems
Exceptional communicator with the ability to articulate procedures and ideas verbally and in writing
Eager technology learner with a desire to grow in the field of Learning and Development
Self-starter with the ability to notice gaps in efficiency and adjust accordingly
Working knowledge of MS Office applications (Excel, Word, PowerPoint)
LMS Administration, preferred
Strong organizational skills and technical communication acumen, preferred
Basic web development skills - HTML, CSS, JavaScript, preferred
Adobe Creative Cloud experience Photoshop, Illustrator, InDesign, Premiere, preferred
**EDUCATION AND/OR TRAINING:**
Bachelors Degree Education or Technical Communications from an accredited university, preferred
**WORK CONDITIONS:**
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office environment
Occasional periods of standing or sitting for extended periods of time
Required wearing of appropriate PPE
Frequent computer and telephone use
Frequent communication with people throughout the day
****The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.***
*Blue Birds winning culture is fueled by our ability to respect, encourage, celebrate and embrace the unique perspectives of all of our employees. We are proud to be an Equal Opportunity and Affirmative Action employer who is committed to providing all of our employees with a work environment free of discrimination or harassment. We base our employment decisions on business needs, job requirements and individual qualifications, without regard to race, color, national, social or ethnic origin, religion, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.*
*Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.*
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Preferred**
Bachelors or better in Communications or related field.
**Experience**
**Licenses & Certifications**