Supportive Housing Case Manager, Bilingual - Washington, United States - Miriam's Kitchen of Washington, DC

Miriam's Kitchen of Washington, DC Washington, United States

3 weeks ago

Description

ABOUT THE POSITION
PSH Case Managers
provide community-based support services to a primary caseload of 18
residents who were formerly chronically homeless. PSH Case Managers work
together as a team to help individuals from homelessness to housing
through the housing identification process, and to provide support
services to chronically homeless individuals in permanent supportive
housing to help residents maintain stable housing and achieve the
highest level of self-sufficiency and quality of life possible. Our
bilingual case manager will work with both English- and Spanish-speaking
clients to support them in housing.
DUTIES AND RESPONSIBILITIESDevelop trusting relationships with Permanent Supportive Housing
residents. Engage residents to collaboratively develop goals and service
plans for housing, mental health, substance abuse, health, education,
income, employment, and other goal areas. Support residents' work toward
goals through individually tailored services and by facilitating
effective connections to community services and resources. Examples of
support services include successful tenancy problem-solving, independent
living skill-building, connection to public benefits and employment
assistance, money management support, and connection to medical, mental
health, and substance abuse services.

Provide outreach, case

management, crisis support, advocacy, and other needed services to
residents, primarily in the community and residents' homes, but in any
setting necessary, including streets, shelters, jails, hospitals,
program office, etc.

Meet or exceed the monthly client contact

requirements of two contacts per month, including one home visit per
month

(Note:

DHS requirements may at times be altered in response to
the COVID public health emergency).

Support residents' wellness

and independence.

Monitor residents' medical and mental health needs,

and facilitate referrals for support as necessary.

Act as a liaison with landlords and other community stakeholders to promote the success of residents and the PSH program.

Collaborate with other service providers in the community to ensure
that residents are receiving high-quality, effective services to meet
their needs.

Maintain written and computerized records, compile

reports and complete other program documentation (e.g. case notes,
incident reports, home visit reports, monthly and quarterly reports).
Maintain appropriate confidentiality of resident's information and
records.

Actively look for ways for Miriam's Kitchen to expand or change PSH program to better meet residents' needs.
Perform all other duties as assigned.

Requirements

QUALIFICATIONS
Knowledge, Skills and AbilitiesBachelor's degree in social work, psychology, sociology, counseling or
other related social service/science disciplines AND one year of
experience providing case management services, or a masters' degree in
these fields

(Note:

Internships for related degrees are considered
experience in the field.)

Enthusiastic about Housing First approach.
Proficiency in Spanish is required.
Ability to work as a member of a culturally diverse team. We are actively recruiting diverse applicants.
Strong communication skills.
Strong sense of boundaries.
Valid driver's license and ownership of a motor vehicle.
Strong interest in and commitment to ending chronic homelessness in DC.
An understanding of the structural and systemic causes of homelessness.
Comfort working with a diverse population with a variety of backgrounds and lived experiences.

ExperienceA bachelor's degree in a human service field PLUS one years of
experience providing case management services, or a masters' degree in a
human services field, is required per our contract for services.
Salary Description
$52,000-$55,000

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