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    Sales Associate, Travel Contact Center - Wilmington, United States - AAA Club Alliance

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    Description
    Why work for AAA Club Alliance?Work from home.
    Computer equipment provided.6 Paid Company Holidays plus 2 floating HolidaysPaid virtual training.

    Company- wide Career mobility opportunities3+ weeks of Paid Time Off in addition to paid HolidaysIn addition, we also offer:Competitive hourly rate $ $18.00 (based on salary zone) plus monthly incentive program.401(k) plan with company match up to 7%.FREE AAA membershipMedical, Dental, Vision and Prescription coverageFREE Life InsuranceAuto repair, travel, and merchandise discountTuition reimbursementAAA Travel Sales Associates support member sales and service on multiple levels, by handling incoming calls and/or emails related to commodity travel products such as hotel, air and car reservations.

    In addition, AAA Sales Associates in our Travel Contact Center also:

    Serve members and clients on the telephone, email, and web chat by providing Air, Car, Rail & Hotel reservations.

    A concentration on Diamond Elite and Preferred vendor products is required.
    Book and council members on domestic hotels and cars.
    Operates and is familiar with applicable automated airline reservation and ticketing system.
    Provides best possible customer service and meet or exceed established production goals.

    Do you have what it takes to be a AAA Travel Sales Associate:
    This is a work from home position, candidates must live within our territory (

    • Connecticut
    • Delaware
    • Indiana
    • Kansas
    • Kentucky
    • Maryland
    • New Jersey
    • Ohio
    • Oklahoma
    • Pennsylvania
    • South Dakota
    • Virginia
    • Washington, DC
    • West Virginia) 1 year Retail Sales and/or Travel experience.
    Work experience to include Invoicing.
    Must be able to work one weekend day each week (shorter hours) - steady schedule. Choice of schedules.
    Extensive knowledge of worldwide geography.


    Work Schedules:
    (TBD) 1st shift with one weekend day to be included with less hours


    Training requirement:
    (TBD)

    Monday - Friday (9:00 a.m. - 5:30 p.m. EST) for the first 5 weeks. Work schedule will begin after training is completed. Paid Training. All computer equipment provided by AAA Club Alliance. #LI-Remote #USAAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

    Our investment in Diversity, Equity, and Inclusion:

    At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

    We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.


    Job Category:
    Sales


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