- This is a full-time Monday to Friday position between 7am to 6pm.
- Hours are all encompassing, will not exceed 40 hours a week.
- Exceptional organizational skills.
- Knowledge of CPT and ICD-10 coding.
- Knowledge of computer equipment, capabilities, procedures, and requirements.
- Ability to enter, store, and retrieve patient data in computer.
- Ability to coordinate work schedule to achieve maximum productivity and efficiency.
- Ability to multi-task and prioritize work assignments.
- Ability to handle conflict and maintain composure in a highly stressful work environment.
- Ability to perform routine clinical tasks.
- Ability to maintain confidential information and materials.
- Ability to work within a team.
- Ability to act and function independently and make accurate decisions without direct supervision.
- Ability to establish and maintain superior quality customer service with patients, patient families, staff,
- visitors, insurance companies, physicians, physician office staff, and the public.
- Skill in providing exceptional customer service.
- Skill in oral and written communication.
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to , access to backup care services for dependents through , retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more
- High School Graduate or Equivalent
- Two years' experience in a medical, financial, or marketing field, preferred.
- Directly related work experience may be substituted for educational requirements as determined by
- Contact Center Management.
-
Lpn, Medication Refill Team, Avenue North
1 week ago
Christiana Care Health Systems Wilmington, United StatesChristianaCare is currently seeking a full-time **Licensed Practical Nurse** to join our **Medication Refill Team** at the **Avenue North Contact Center in Wilmington, DE.** · In this role you will be part of a team of 13 Licensed Practical Nurses to support our primary care prac ...
-
Nursing - Avenue North
2 weeks ago
TalentBurst, Inc. Wilmington, United States ContractJob Title:Registered Nurse / Home Health and Oasis · Location:Wilmington, DE · Duration : 13 weeks · SHIFT/HOURS: M-F, 8 to 5 · ***Must plan 5 weeks for credentialing non-resident DE: In person fingerprints are required. T must go to DE once accepted to begin the process and then ...
-
Christiana Care Health Systems Wilmington, United StatesChristianaCare, the largest healthcare system in Delaware is searching for full time **Coding Audit Coordinators **for our **Medical Group Physician Optimization team**. · This Coding Audit Coordinator is responsible for analyzing and reporting trends for improvement opportunitie ...
-
nursing - avenue north
1 week ago
TalentBurst, Inc. Talleyville, DE , USA, United StatesJob Title:Registered Nurse / Home Health and Oasis · Location:Wilmington, DE · Duration : 13 weeks · SHIFT/HOURS: M-F, 8 to 5 · HomeHealth is seeking a Full Time RN. The successful candidate will support the Wilmington, DE and surrounding area · Duties and Responsibilities: · Giv ...
-
Administrative Project Coordinator, Avenue North
2 weeks ago
ChristianaCare Wilmington, DE, United StatesChristianaCare, the largest healthcare system in Delaware is searching for a dynamic Administrative Project Coordinator for our Medical Group Business Office team. · This multi-skilled Project Coordinator will directly report to the Transformational Manager and will support our V ...
-
Christiana Care Health System Wilmington, United StatesCategory: Clerical/Administrative/BillingSchedule: Full Time, Day Shift, No RotationJob Requisition #: JR71480Job Description ChristianaCare Contact Center at Avenue North is looking for a Senior Customer Service Specialist .The Contact Center at Avenue North is located at 4000 N ...
-
Christiana Care Wilmington, United StatesJob DetailsChristianaCare Contact Center at Avenue North is looking for a Senior Customer Service Specialist .The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware. Located just north of the City of Wilmington and five minutes from I-95, Avenue ...
-
Christiana Care Wilmington, United StatesChristianaCare Contact Center at Avenue North is looking for a Senior Customer Service Specialist . The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware. Located just north of the City of Wilmington and five minutes from I-95, Avenue North is ...
-
ChristianaCare Wilmington, United StatesJob Description · ChristianaCare is currently seeking a full-time Licensed Practical Nurse to join our Medication Refill Team at the Avenue North Contact Center in Wilmington, DE. · In this role you will be part of a team of 13 Licensed Practical Nurses to support our primary car ...
-
Christiana Care Wilmington, United StatesJob Details · ChristianaCare Contact Center at · Avenue North · is looking for a · Senior Customer Service Specialist . · The Contact Center at · Avenue North · is located at 4000 Nexus Drive in Wilmington, Delaware. Located just north of the City of Wilmington and five mi ...
-
Christiana Care Health System Wilmington, United StatesCategory: · Clerical/Administrative/Billing · Schedule: · Full Time, Day Shift, No Rotation · Job Requisition #: · JR71480 · Job Description · ChristianaCare Contact Center at · Avenue North · is looking for a · Senior Customer Service Specialist . · The Contact Center at ...
-
ChristianaCare Wilmington, United States Full timeChristianaCare is currently seeking a full-time Licensed Practical Nurse to join our Medication Refill Team at the Avenue North Contact Center in Wilmington, DE. · In this role you will be part of a team of 13 Licensed Practical Nurses to support our primary care practices with p ...
-
Christiana Care Health System Wilmington, United StatesJob Details · ChristianaCare's Medical Group is searching for a Senior Employee Relations Specialist to join our Human Resources team and partner with our Human Resource Business Partners and operational and clinical leaders . · This experienced HR professional will provide Emplo ...
-
Christiana Care Health System Wilmington, United StatesJob DetailsChristianaCare's Medical Group is searching for a Senior Employee Relations Specialist to join our Human Resources team and partner with our Human Resource Business Partners and operational and clinical leaders .This experienced HR professional will provide Employee Re ...
-
Intake Coordinator Home Health
2 weeks ago
Christiana Care Health Systems Wilmington, United StatesAre you an energetic individual who enjoys working in a fast paced environment with a small team who collaborate extraordinarily well together? If so please look further at our career opportunity · **ChristianaCare HomeHealth Offers**: · We also provide tuition assistance for deg ...
-
Travel Nurse RN
1 week ago
TalentBurst, Inc Wilmington, DE, United StatesTalentBurst, Inc is seeking a travel nurse RN Med Surg for a travel nursing job in Wilmington, Delaware. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
3 days ago
TalentBurst, Inc Wilmington, DE, United StatesTalentBurst, Inc is seeking a travel nurse RN Med Surg for a travel nursing job in Wilmington, Delaware. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
2 days ago
TalentBurst, Inc Wilmington, United StatesJob Description · TalentBurst, Inc is seeking a travel nurse RN Med Surg for a travel nursing job in Wilmington, Delaware. · Job Description & RequirementsSpecialty: Med Surg · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Em ...
-
Travel Nurse RN
1 week ago
TalentBurst, Inc Wilmington, DE, United StatesTalentBurst, Inc is seeking a travel nurse RN Med Surg for a travel nursing job in Wilmington, Delaware. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
TalentBurst, Inc Wilmington, DE, United StatesTalentBurst, Inc is seeking a travel nurse RN Med Surg for a travel nursing job in Wilmington, Delaware. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
Senior Customer Service Specialist, Contact Center at Avenue North - Wilmington, DE, United States - ChristianaCare
Description
ChristianaCare Contact Center at Avenue North is looking for a Senior Customer Service Specialist.
The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware. Located just north of the City of Wilmington and five minutes from I-95, Avenue North is situated in a premier location attracting various tenants ranging from cutting edge corporations to exquisite restaurateurs to young professionals and empty-nesters alike.
Avenue North - Live Connected to Everything )
Why ChristianaCare?
You will be responsible for handling a large volume of inbound and outbound calls. You will be responsible for administrative duties, as well. These tasks will include patient intake paperwork, scheduling appointments, sending, and receiving correspondence, data entry, and maintaining referral files. You will also be responsible for reviewing submitted documents to ensure the proper information is obtained for billing purposes. You will have frequent contact with physicians/office staff, patients/family, utilization management organizations, managed care organizations, 3rd party insurance companies, CCHS billing and admitting staff, and Imaging Services staff. You will obtain pre-authorizations and referrals for testing and medications, collaborating with physician offices. Maintain a solid understanding of insurance requirements and respond promptly to calls. Participate in quality checks and cross training, perform daily operational duties, and adhere to departmental safety rules. Report unsafe activities, conditions, hazards, and violations to appropriate personnel.
Work Schedule:
Knowledge, Skill & Ability Requirements:
Compensation and Benefits:
Position Qualifications:
When we lead with love, excellence is inevitable.
#LI-HB1
