E-commerce Customer Service Representative - Harrison, United States - AF Supply

AF Supply
AF Supply
Verified Company
Harrison, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

We are seeking a Full Time E-Commerce representative to join our team You will be working alongside a team of people, helping to manage the online order and return processes.


Responsibilities:


  • Answer customer phone calls
  • Following up on order status
  • Processing orders
  • Contacting vendors

Qualifications:

  • Previous experience in ecommerce/customer service
  • Ability to work with a team
  • Ability to prioritize and multitask
  • Strong attention to detail
  • Strong organizational skills
  • Computer skills required
  • Excellent written and verbal communication skills
  • Experience with SAP and Magento is a plus'
'

Benefit Conditions:

  • Waiting period may apply
  • Only fulltime employees eligible

COVID-19 Precaution(s):

  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

Communication method(s) used:

  • Phone
  • Chat
Work Remotely

  • No

Pay:
$ $18.00 per hour


Benefits:


  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Education:


  • High school or equivalent (preferred)

Experience:

Customer Service: 1 year (preferred)


Work Location:
In person
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