Customer Service Representative - Sand Springs, United States - Brenntag

Brenntag Sand Springs, United States

2 weeks ago

Description

Stage Picture:

JobTitle:

Customer Service Representative

Location:

Sand Springs/USA

Employment Type:

Employee

Customer Service Representative

Our team in Sand Springs currently has an opening for a Customer Service Representative
YOUR ROLE & RESPONSIBILITIES

Job Summary:

The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.

Job Description:

Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.
Verifies all shipping, billing, pricing, and purchase order information.
Enters special instructions related to orders, customer requests/code maintenance, and notes.
Update customer files with quoted pricing, new items, address changes, delivery instructions, etc.
Communicate and provide necessary support to sales staff while in the field.
Regularly communicates with internal and external customers on various issues.
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary.
Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders.
Documents and resolves customer complaints.
Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.

YOUR PROFILE

Education and Experience:

2+ years of experience in Customer Service or similar discipline.
Chemical Distribution or Manufacturing is a plus.
Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
Excellent interpersonal skills with a passion for collaboration.
Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking.
Dedication to teamwork, customer satisfaction, and results.
Excellent written/oral communication skills.
Willingness to work overtime, have on-call hours, or work after hours.
Keeping calm when on customer calls.
Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools.

OUR OFFER
We aim to create anenvironment where the best people want to work, where they can turn theirpassion into their job and realize their full potential.
Individual development,on-the-job training, and development programs designed to help ouremployees grow in their careers.
Competitive pay andincentives.
Various healthcare planoptions as well as 401(k).INTERESTED?

We look forward receiving your application.

Brenntag provides equalemployment opportunities to qualified applicants and employees without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, protected veteran status, disability or any other status protected byapplicable federal, state or local law.

Brenntag North America, Inc. and its subsidiaries useE-verify, a government-run, web-based system that allows employers to confirmthe eligibility of their employees to work in the United States.For moreinformation, please go to https://www.e- or view the poster at https://e-

If you are aqualified individual with a disability or a disabled veteran, youmay request a reasonable accommodation if you are unable or limited inyour ability
to access jobopenings or apply for a job on this site as a result of your disability. Youcan request reasonable accommodations by contacting Human Resources

Customer Service Representative

1 week ago

Stellar Enterprises Keystone, United States

**About Dr. Hubert & Co. Group: ** · For 70 years, we have been successfully providing insurance and financial services. The second-generation family-owned company is now a modern service provider. Through the development of various specialized concepts, our group of companies ha ...
Customer Service Representative

3 weeks ago

Oceanic Ventures Prue, OK, United States Freelance

**Customer Service Representative (m/f) for Automotive Mobility Services in Prue, OK Wanted** Join our team as a **Employee (m/f) for Automotive Mobility Services** and ensure a smooth process for our customers in case of vehicle breakdowns in **Prue, OK**. · **What we offer**: · ...
Sales Representative in Field Service

3 weeks ago

Nexus Innovations Kellyville, OK, United States Freelance

Currently, I am looking for a **Sales Representative (m/f/d)** for my client, an electrical wholesaler based in Kellyville, OK. The company is a producer and direct distributor on the B2B level. · My client offers a wide range of products in the fields of lighting, installation, ...
patient service representative

1 week ago

Oklahoma State University Tulsa, OK , USA, United States

The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. Patient Servic Representative, Patient, Cust ...
customer service representative

2 weeks ago

Family Dollar Tulsa, United States

Family Dollar N PEORIA AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
patient services representative

1 week ago

eTeam Inc. Tulsa, OK , USA, United States

Job Title: Sr Patient Services Representative · Location: Tulsa, OK · Pay Rate: $20 - $25/hour · Duration: 13 weeks · Shift: Days, 5x8 hours · Essential Responsibilities: · Responsibilities listed in this section are core to the position. Inability to perform these responsibilit ...
Patient Service Representative

1 week ago

US Radiology Specialists Tulsa, United States

Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our Midtown location in Tulsa, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · S ...
Client Services Representative

1 week ago

Universal Background Screening Tulsa, United States

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by la ...
Client Services Representative

1 week ago

Universal Background Screening Tulsa, United States

EOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
patient services representative

1 week ago

Ardent Health Services Tulsa, OK , USA, United States

Overview · Join our team as a day shift, full-time, Lung Center Patient Services Representative in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · * Medical, vision, dental health insurance, health savings account ...
Patient Service Representative

1 week ago

Saint Francis Health System Tulsa, United States Full time

Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None Patient, Representative, Serv ...
Customer Service Representative

2 weeks ago

The Staffing Resource Group Inc Tulsa, United States

Job Description · Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is uniqu ...
Customer Service Representative

2 weeks ago

Williams Plumbing Co Inc Tulsa, United States Full time

** Williams Plumbing & Drain** · ** Customer Service Representative -Full Time** · Tulsa, OK 74146 · Who We Are · *********** · We are a family owned and operated business that has been in business in Tulsa for over forty years. We believe in treating both our clients and ou ...
Patient Service Representative

1 day ago

Oklahoma State University Tulsa, United States

Position Details · Req ID: · req17663 · Position Title: · Patient Service Representative · Position Type: · Staff Full-Time · Position Number: · 630452 · OSU Campus: · Tulsa - Center for Health Sciences/OSU Medicine · Department: · Ob/Gyn · Location Address: · 717 S Houston Ave, ...
Patient Services Representative

1 day ago

eTeam Tulsa, United States

Job Title: Sr Patient Services Representative · Location: Tulsa, OK · Pay Rate: $20 - $25/hour · Duration: 13 weeks · Shift: Days, 5x8 hours · Essential Responsibilities: · Responsibilities listed in this section are core to the position. Inability to perform these responsibilit ...
Customer Service Representative

1 week ago

The Staffing Resource Group Inc Tulsa, United States

Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing ...
Customer Service Representative

1 week ago

Access World Logistics (Singapore) Pte Ltd Tulsa, United States

For our office in **Barcelona** we are looking for an ambitious **Customer Service Representative** with a hands on mentality. Our Customer Service is responsible for the logistics processes with regard to our customers. Access World is a global commodities warehousing and logist ...
Territory Service Representative

2 weeks ago

NOVO Tulsa, United States

**$2,000 Sign-On Bonus** · The Territory Service/Stocking Rep is responsible for servicing Novo BP products (lumber, moulding, and millwork) inside Lowe's stores. Essential duties include stocking replenishment orders (by hand), culling and writing credits for damaged or defecti ...
Customer Service Representative

3 days ago

Nelson Automotive Tulsa, United States

Nelson Automotive Finance is looking for a Customer Service Representative to join our growing team · For over 60 years, the Nelson family has been a part of the automotive retail industry. As a dealership group, the Nelson family continue to see growth and loyalty among our cus ...
Customer Service Representative

1 week ago

Randall Young - State Farm Agent Tulsa, United States

Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Randall Young - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial p ...