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    Customer Service Representative - Tulsa, United States - Nelson Automotive

    Nelson Automotive
    Nelson Automotive Tulsa, United States

    1 week ago

    Default job background
    Description
    Nelson Automotive Finance is looking for a Customer Service Representative to join our growing team

    For over 60 years, the Nelson family has been a part of the automotive retail industry. As a dealership group, the Nelson family continue to see growth and loyalty among our customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are a place for employees to have a career, not just a job. If you are tired of where you work, and you are looking to make a move to a place with excellent company culture and career development, apply today.

    Benefits We Offer:
    • Health, Dental and Vision Insurance
    • Supplemental Benefits: LT/ST Disability, Cancer, Accident Life
    • 401(k) option with company match
    • Gym Discounts
    • 5-Day Work Week
    • Paid Volunteer Time Off
    • Paid Time Off
    • Career Progression Opportunities
    Job Responsibilities:

    Provide excellent customer service including:
    • Answering incoming calls
    • Taking payments
    • Helping with walk in customers
    • Filling out daily deposit and recon sheet
    • Assisting with filtering calls for the Account Managers
    • Making payment arrangements
    • Reading the notes and entering notes in the system.
    • Printing documents for a customer to sign after a due date change or refinance
    • Helping to verify insurance and handling wrecked vehicle claims
    We are looking for an individual that demonstrates the following characteristics:
    • Positive attitude
    • Detail oriented
    • Strives for operational excellence
    • Effective listener
    • Has the ability to work independently or with a team
    • Bilingual a plus
    • Previous insurance experience a plus
    Nelson Automotive Finance is an Equal Opportunity Employer

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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