Jobs
>
Tulsa

    Patient Service Representative - Tulsa, United States - Oklahoma State University

    Oklahoma State University
    Oklahoma State University Tulsa, United States

    4 weeks ago

    Default job background
    Description
    Position Details


    Req ID:
    req17663


    Position Title:
    Patient Service Representative


    Position Type:
    Staff Full-Time


    Position Number:
    630452


    OSU Campus:
    Tulsa - Center for Health Sciences/OSU Medicine


    Department:
    Ob/Gyn


    Location Address:
    717 S Houston Ave, #200

    Tulsa, Oklahoma, 74127

    United States


    Hiring Supervisor:

    Hiring Range:
    (Contingent upon available funding):

    , Hourly


    Work Schedule:
    Typically 8 hrs/day, 5 days/week


    Faculty Appt Period:

    Job Summary:

    Job Summary:
    The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals.

    Patient Service Representative must have knowledge of all areas related to insurance and front office work. Excellent customer service skills and good communication skills. Ability to multi-task while providing good patient care.

    Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities.

    Check in and out of patients: ensures demographics, insurances, etc. are correct and complete. Collects copays and outstanding balances. Prepare medical records/charts; obtain referring physicians' notes; process reports; and answer phones and back-up Medical Records.


    Environmental Hazards:
    Possible exposure to hazardous material, hot and cold, blood borne pathogens.

    Physical

    Requirements:


    Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.

    Special Instructions to Applicants


    IMPORTANT APPLICANTS PLEASE READ
    For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information.

    In addition, OSU Medicine's Customer Service Philosophy is:
    "We enrich lives by providing compassionate care and amazing service to every life we touch."

    We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency.


    Safety is:

    • Be aware of environment
    • Be intentional in your actions
    • Ensure accuracy
    • Mitigate potential hazards

    Courtesy is:

    • Welcome and actively engage in a friendly and respectful manner
    • Be responsive, polite, and helpful
    • Smile
    • Demonstrate care and concern
    • Show appreciation and say "Thank You"

    Presentation is:

    • Be professional
    • Have a clean and neat appearance
    • Maintain a clean and organized work area
    • Remember what you represent at all times

    Efficiency is:

    • Respond to needs in a timely manner
    • Organize and prioritize your work
    • Be available and respect others' time
    • Be innovative
    Education & Experience


    Position Qualifications:

    Requirements:

    • High School Diploma/GED
    • Six (6) months related job experience in a medical office or equivalent
    • Strong interpersonal and communication skills
    • Valid Driver's License

    Skills/Knowledge/Proficiencies:

    • Experience with computers and software (Microsoft Word, Excel, PowerPoint)
    • Data entry
    • Strong interpersonal and communication skills
    , telephone protocol

    • Ability to schedule appointments and take accurate telephone messages
    • Understanding of medical terminology.
    • Work well under pressure.

    Preferred:

    • Bilingual preferred
    • Experience with Electronic Medical Records; EPIC highly desirable
    • Experience with Insurance Authorizations
  • Oklahoma State University

    Patient Service Representative

    1 week ago

    Oklahoma State University Tulsa, United States

    This position is Grant Funded. · Job Summary: · The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. ...

  • Airgas

    Customer Service Representative

    6 days ago

    Airgas Tulsa, United States Full time

    How will you CONTRIBUTE · and GROW? The VMI Technician will be responsible for implementing and maintaining the client's supply inventory to include deliveries and management programs, establishing safe handling practices, manage, efficient order processing & invoicing, initiati ...

  • Airgas

    Customer Service Representative

    4 days ago

    Airgas Tulsa, United States

    Customer Service Representative / Vendor Managed Services. Location: Tulsa, OK - Monday through Friday, daytime hours. Great pay, benefits and opportunities for advancement. Responsible for delivering and servicing key vending account customers, supp Customer Service Representati ...

  • DXC Technology

    Customer Service Representative

    3 weeks ago

    DXC Technology Tulsa, United States

    Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation. P Customer Service Representati ...

  • Inceed

    Customer Service Representative

    2 days ago

    Inceed Tulsa, United States

    Customer Service Representative · Location: Tulsa, OK · Pay: $18 - 22/hr (Direct, full-time) · Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team · Responsibilities:Handles customer correspondence and telephone ...

  • Taylor Staffing

    Customer Service Representative

    1 day ago

    Taylor Staffing Tulsa, United States

    Job Description · Job DescriptionTaylor Staffing is looking for an experienced Manufacturing Customer Service Representative · Must have experience in the manufacturing industry, strong communication, and computer skills. · Responsibilities include: Customer Order Entry, Answeri ...

  • Universal Background Screening

    Client Services Representative

    16 hours ago

    Universal Background Screening Tulsa, United States

    Position · Client Services Representative · Description · Universal Background, based in Arizona, is a leading nationwide provider of background screening and drug testing services to business clients. Ranked as one of the top companies in the field, the Client Services group st ...

  • Universal Background Screening

    Client Services Representative

    1 week ago

    Universal Background Screening Tulsa, United States

    Position Client Services Representative Description Universal Background, based in Arizona, is a leading nationwide provider of background screening and drug testing services to business clients. Ranked as one of the top companies in the field, the Client Services group strives t ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Tulsa, United States

    Family Dollar W EDISON ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...

  • RemX

    Customer Service Representative

    3 weeks ago

    RemX Tulsa, United States

    Our client in the Tulsa area is seeking a Customer Service Representative to join their team. Awesome opportunity to grow. Apply to day to speak with a Recruiter. · What we need from you: · Always deliver a high customer service experience to internal and external customers · Co ...

  • Dal-Tile Corporation

    Customer Service Representative

    1 week ago

    Dal-Tile Corporation Tulsa, United States Paid Work

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, w ...

  • Access World Logistics (Singapore) Pte Ltd

    Customer Service Representative

    1 week ago

    Access World Logistics (Singapore) Pte Ltd Tulsa, United States

    For our office in **Barcelona** we are looking for an ambitious **Customer Service Representative** with a hands on mentality. Our Customer Service is responsible for the logistics processes with regard to our customers. Access World is a global commodities warehousing and logist ...

  • Aerotek

    Customer Service Representative

    1 week ago

    Aerotek Tulsa, United States

    **Customer Service Representative** · **Tulsa, OK** · Candidates will work in the front office of a distribution warehouse doing the following : · + Data entry of inventory · + Phone calls/emails to accounts to get new orders · + Communication to warehouse in regards to new ...

  • Dal-Tile

    Customer Service Representative

    6 days ago

    Dal-Tile Tulsa, United States

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we s ...

  • Essity UK Limited

    Customer Service Representative

    3 weeks ago

    Essity UK Limited Tulsa, United States

    ****Customer Service Representative**** · ****About the Role**** · Essity is seeking a full time Customer Service Representative to join our team. This position will be based out of our Tulsa office. · We're looking for people who embody our values, aren't afraid to challenge, ...

  • US Radiology Specialists

    Patient Service Representative

    4 days ago

    US Radiology Specialists Tulsa, United States

    Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our Midtown location in Tulsa, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Sh ...

  • Interchange RX LLC

    Customer Service Representative

    2 weeks ago

    Interchange RX LLC Tulsa, United States

    Job Description · Job DescriptionJob Overview InterchangeRx, LLC dba PDC Rx is a small business in Tulsa, OK. The mission of our team is to provide outstanding customer service to all of our clients to ensure complete satisfaction, growth, and retention. One of PDC's strongest se ...

  • Aerotek

    Customer Service Representative

    1 week ago

    Aerotek Tulsa, United States

    **Customer Service Representative****Tulsa, OK**Candidates will work in the front office of a distribution warehouse doing the following :+ Data entry of inventory+ Phone calls/emails to accounts to get new orders+ Communication to warehouse in regards to new orders+ Billing the ...

  • Universal Background Screening

    Client Services Representative

    1 week ago

    Universal Background Screening Tulsa, United States

    Job Description · Job DescriptionUniversal Background, based in Arizona, is a leading nationwide provider of background screening and drug testing services to business clients. Ranked as one of the top companies in the field, the Client Services group strives to provide service e ...

  • ConsumerAffairs

    Customer Service Representative

    6 days ago

    ConsumerAffairs Tulsa, United States

    This a hybrid role on our Tulsa office * · ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. · We educate them about their opti ...