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Frisco

    Talent Management and Employee Relations Manager - Frisco, United States - City of Frisco, TX

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    Description
    Salary : $84, $130,703.30 Annually

    Location : Frisco, TX

    Job Type: Full Time

    Job Number:

    Department: Human Resources

    Division: HUMAN RESOURCES

    Opening Date: 05/21/2024

    Summary

    Under general supervision of the Director of Human Resources, the Talent Management and Employee Relations Manager is responsible for leading Human Resources activity in the following areas: employee relations, recruiting and employment, performance management, employee training, employee/policy/organizational development, and legal compliance. This position supervises HR staff, and assists the HR Director with projects, including long range planning and budget. Performs other tasks as needed.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
    Essential Job Functions & Other Important Duties
    • Oversees all matters pertaining to employee relations issues to include internal investigation, EEO investigations/claims, etc. Advises employees and supervisors on employee relations issues across City departments.
    • Facilitates clear, respectful communication and issue resolution between employees and supervisors. Advises supervisors how best to handle performance and behavioral issues.
    • Manages employee appeal process, unemployment responses; advises HR Director, Department Heads and City Management as necessary.
    • Oversees the City's recruitment and on-boarding process including monitoring placement of advertisements and internal and external recruitment postings; monitors the screening process of candidates for best qualified candidates; monitors and facilitates testing and interview processes; coordinates with other departments.
    • Manages the pre-employment process including supervision of the application and testing process, employee applications, background checks, driver's license checks, physicals, and other pre-employment processes.
    • Familiarity with performance management tools and systems including assistance with employee performance improvement plans and feedback to supervisor regarding effective performance management.
    • Oversees and/or delivers employee training programs to include sexual harassment, diversity, supervisory, and hiring practices.
    • Develops and updates personnel policies; maintains a comprehensive awareness of applicable employment laws and regulations.
    • Attends and participates in professional meetings, seminars, and events as needed. Maintains awareness of new trends and advances in the Human Resources profession.
    • Consults with departments to determine best organizational structure and staffing for current and future business needs.
    • Participates in department budget preparation and administration; monitors and controls expenditures.
    • Maintains familiarity, gives input, and assists in other HR functions including payroll, risk, benefits, compensation, and labor relations.
    • Plans, directs, coordinates and reviews work of assigned staff; meets with staff to identify and resolves problems.
    • Provides training and direction as needed.
    • Evaluates and counsels subordinates regarding discipline and other problems.
    • Complies with all written City policies and procedures.
    • Provides timely, accurate, and thorough performance evaluations for supervised employees.
    Other Important Duties:
    • Performs duties of Human Resources Director when he/she is away from office.
    • Provides employment information to applicants and responds to inquiries related to employment opportunities with the City.
    • Travels to attend meetings, conferences, and training.
    • Performs other related duties as assigned.
    • Regular and consistent attendance for the assigned work hours is essential.
    Job Requirements
    • Knowledge of principles and practices of supervision and training.
    • Knowledge of federal, state, and local laws, rules, guidelines, policies, and procedures applicable to human resources management.
    • Knowledge of HR principles and practices, including employee relations, performance management system development and administration, job analysis and classification, recruitment and employment processes, benefits and retirement administration, and employee development and training processes.
    • Knowledge of research, analysis, development, implementation and enforcement of all personnel functions, practices, and procedures.
    • Proficiency in the use of computers and related equipment, hardware, and software for utilization of Human Resources Information Systems.
    • Skill in conducting investigations, mediating, and negotiating differences and developing consistent enforcement of Human Resources laws, rules, regulations, practices, and procedures.
    • Skill in tactfully responding to requests and inquiries from employees, supervisors, and the general public.
    • Skill in effective oral and written communications and strong interpersonal skills.
    • Skill in organizing work for timely completion.
    • Skill in effectively supervising and delegating duties to assigned staff.
    • Ability to research and analyze a variety of information.
    • Ability to exhibit strong professional judgment, decision-making, and ethics.
    Education, Experience, and Certifications:
    • Bachelor's Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least, three (3) years management experience or equivalent combination of education and experience.
    • Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR preferred.
    • Must pass a pre-employment drug screen, criminal background check and MVR check.
    • Must possess a valid State of Texas Driver's License.
    Environmental Factors & Conditions/Physical Requirements
    • Work is performed in an office environment.
    • May be exposed to hostile or angry employees and customers.
    • Feeling - perceiving attributes of objects by touch with skin, fingertips.
    • Fingering - picking, pinching, typing, working with fingers rather than hand.
    • Hearing 1 - perceiving sounds at normal speaking levels, receive information.
    • Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
    • Repetitive Motion - substantial movements of wrists, hands, fingers.
    • Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
    • Talking 1- expressing ideas by spoken word.
    • Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
    Work Environment:
    • Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
    Equipment and Tools Utilized:
    • Equipment utilized includes personal computer, copier, calculator, fax machine, telephone, and department vehicle.
    City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at

    01

    Do you possess a Bachelor's Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least, three (3) years management experience, or equivalent combination of education and experience?
    • Yes
    • No
    02

    Do you have experience with employee engagement tools and programs?
    • Yes
    • No
    03

    Please describe your experience with them

    04

    Describe your experience leading learning and development initiatives and programs.

    05

    Describe your experience with LMS.

    06

    Do you have experience authoring learning content?
    • Yes
    • No
    07

    If yes, please describe your experience.

    08

    Are you a Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR?
    • Yes
    • No
    Required Question


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