- Oversee all back-of-house operations, including receiving, inventory management, stockroom organization, and replenishment processes.
- Ensure accurate and timely receipt of merchandise shipments, including verification of quantities, quality, and documentation.
- Manage inventory levels to prevent stockouts and overstocks and ensure proper rotation of merchandise to minimize shrinkage.
- Conduct regular stock audits and cycle counts to maintain accurate inventory records and identify discrepancies.
- Coordinate with the Store Manager and front-end staff to fulfill customer orders and replenish merchandise on the sales floor in a timely manner.
- Train, mentor, and supervise back-of-house staff to ensure they have the knowledge and skills to perform their duties effectively.
- Implement and enforce company policies and procedures related to inventory management, safety, and security measures.
- Collaborate with the Store Manager to develop and implement strategies to optimize back-of-house operations, improve efficiency, and reduce costs.
- Communicate effectively with vendors, suppliers, and other external partners to resolve issues related to shipments, deliveries, and returns.
- Handle escalated customer inquiries or issues related to product availability, and work with the front-end staff to find appropriate solutions.
- High school diploma or equivalent; bachelor's degree preferred.
- Minimum of 2 years of retail experience, with at least 1 year in a supervisory or leadership role.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Knowledge of inventory management principles and best practices.
- Experience with receiving processes, stockroom management, and inventory control systems.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Proficiency in Microsoft Office Suite and inventory management software.
- Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
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Assistant Store Manager - New York, United States - Stoney Clover Lane
Description
Job Description
Job DescriptionPosition Overview:
The Assistant Store Manager (BOH) plays a crucial role in ensuring the efficient and effective operation of the store's back-end operations, including inventory management, receiving, and warehouse organization. Reporting to the Store Manager, the Assistant Store Manager will be responsible for overseeing all aspects of back-of-house operations to ensure the store runs smoothly and efficiently. The ideal candidate will have strong organizational skills, attention to detail, and experience in inventory management.
Key Responsibilities:
Qualifications: