- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Mitigate customer complaints as needed
- Connect with the housekeeping department to ensure guest accommodations are ready
- Has experience answering telephone calls and troubleshooting stressful situations
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Must have graduated high school, received a GED or equivalent
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
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Candlewood Suites of Rockford Rockford, United StatesWe have an immediate part time front desk position available with Candlewood Suites of Rockford. This position will require a flexible schedule which may include days/nights/weekend availability based on business needs. · 7555 Walton Road Rockford, IL 61108 · Immediate interview ...
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Aimbridge Hospitality Rockford, United StatesFull-time and part-time available, $14.50/hr, Open and weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon Front Desk, Agent, Hospitalit ...
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front desk agent
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Aimbridge Hospitality Rockford, IL, United StatesJob Summary · Part-time, $14.50/hr, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibili ...
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front desk agent
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Aimbridge Hospitality Rockford, IL, United StatesPart-time, $14.50/hr, Weekend availability required. · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: ...
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Hotel Front Desk Agent
3 weeks ago
Hilton Garden Inn Rockford Rockford, United States· Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...
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Hotel Front Desk Agent
1 week ago
Hilton Garden Inn Rockford Rockford, United States· Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...
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Hotel Front Desk Agent
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Hilton Garden Inn Rockford Rockford, United StatesDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need fo ...
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Hotel Front Desk Agent
1 week ago
Hilton Garden Inn Rockford Rockford, United StatesJob Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...
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Hotel Front Desk Agent
2 weeks ago
Hilton Garden Inn Rockford Rockford, United StatesJob Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...
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OCI Hospitality Rockford, United StatesJob Description · Job DescriptionJoin our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and managemen ...
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OCI Hospitality Rockford, United StatesJoin our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located acr ...
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Front Desk Agent
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Great Wolf Lodge Scotrun, United StatesPay: $15 per hour · At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps cr ...
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Front Desk Agent
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Great Wolf Lodge Scotrun, United StatesJob Description Pay: $15 per hour · At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk ...
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Front Desk Agent
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Great Wolf Resorts Scotrun, United StatesReference #: Job Description · Pay: $15 per hour · At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact t ...
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Front Desk Agent
2 weeks ago
Great Wolf Resorts Scotrun, United StatesReference #: Job Description · Pay: $15 per hour · At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact t ...
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Hotel Front Desk Clerk
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Best Western Legacy Inn South Beloit, United States**Our job opportunity**: · - Position: Evening/Weekend Front Desk Agent · - Hotel name**:Best Western Legay Inn and Suites**: · - Address: 5910 Technology Drive South Beloit, IL 61080 · **What you get to do in this role**: · Represents the hotel to the guest throughout all stages ...
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Front Desk Associate
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United Service Companies Rockford, United StatesThe Front Desk Agent performs all reception area duties such as greeting guests, answering · guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. · The Front Desk Agent also maintains the cleanliness and organization of the rece ...
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Front Desk Associate
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Maverick Hotels & Restaurants and United Professional Staffing Rockford, United StatesJob Description · Job DescriptionThe Front Desk Agent performs all reception area duties such as greeting guests, answering · guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. · The Front Desk Agent also maintains the cleanline ...
Hotel Front Desk Agent - Rockford, United States - Hilton Garden Inn Rockford
Description
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today Part-time role with open availability to include nights, weekends, and holidays.
Responsibilities:
General bookkeeping:
ensure all hotel guest account information is accurate and up-to-date Qualifications: