Sr Operations Analyst - Charlotte, United States - Bank of America

Description

Sr Operations Analyst - Sanctions Screening Center of Excellence

Richmond, Virginia;Charlotte, North Carolina; Scranton, Pennsylvania

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Line of Business Job Description:**

The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles Wire and ACH in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of Americas customers and transactions to ensure compliance with Bank of Americas Economic Sanctions Program. SSCoE serves BAMLs eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, reviewing and processing OFAC transactions to meet compliance requirements, and performing other support operations functions as required. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine, complex and risk-based decisions for various item processing functions under moderate supervision within a process that has built-in checks and balances.

**Job Description:**

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

**Responsibilities:**

+ Leads implementation for products, services, and operational solutions

+ Manages the design, documentation, implementation, and monitoring of new products and services

+ Consults on procedural, technical, and operational changes

+ Advances business products knowledge within operations environment

+ Fosters relationships with partners and teammates

+ Inspects data to identify issues and trends

+ Presents reporting on key performance and implementation status

**Required Qualifications:**

+ Previous Economic Sanctions/similar Compliance experience and/or relevant education background.

+ Analytical and detail oriented.

+ Good oral and written communications skills.

+ PC proficiency and excellent Keyboarding/Typing skills.

+ Ability to work independently, as well as, within a team.

+ Overtime as required

**Desired Qualifications** :

+ Wire payment knowledge

+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

+ Excels in working among diverse viewpoints to determine the best path forward.

+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner

+ Commitment to challenging the status quo and promoting positive change.

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

**Skills** :

+ Attention to Detail

+ Monitoring, Surveillance, and Testing

+ Policies, Procedures, and Guidelines Management

+ Regulatory Compliance

+ Written Communications

+ Adaptability

+ Business Acumen

+ Continuous Improvement

+ Critical Thinking

+ Process Mapping

+ Change Management

+ Consulting

+ Data Management

+ Reporting

+ Research

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE ) .

To view the "EEO is the Law" Supplement, CLICK HERE ) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .