Customer Service Representative - Mansfield, United States - Master Meter

Master Meter Mansfield, United States

1 week ago

Full time

Description

Customer Service Representative

Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the products and services required to maximize revenue, optimize operations, and deliver world class customer support.

Customer Service Representative (CSR)
We are looking for an experienced and well-organized Customer Service Representative to build and maintain relationships with customers and be the primary point of contact for day-to-day business between the customer and Master Meter. This is a full-time, on-site position based in Mansfield, TX. Work hours are 8 am – 5 pm, Monday - Friday.

Company Benefits Include:

Company-paid insurance premiums for Medical, Life/AD&D, and Short and Long-Term Disability Insurances
401(K) Retirement Plan with up to 7.5% company match
Year-end bonus (equal to one month's pay) eligible
Voluntary (employee paid) benefits include dental, vision, accident, critical illness and hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts.
Paid time off including holiday, vacations and sick time. Top of Form

Job Responsibilities
CSR's support a team of regional salespeople as well as current/potential customers and end-users in those territories. Specific tasks include, but are not limited to:

Processing a large volume of phone calls, data entry and emails.
Retrieving purchase orders and return requests from customers, validating customer requirements, confirming pricing and part numbers, entering sales orders in ERP system, obtaining necessary approvals from accounting, acquiring additional documentation, confirming accuracy as required (programming guides, etc.), recording any special instructions, and notifying production department of same.
Apprising customers of lead time and estimated ship dates and providing outstanding customer support.
Become knowledgeable of all Master Meter products and services offered, as well as understanding the customers in your assigned territory

Qualifications

At least 2 years' experience provide technical customer support via telephone and computer.
High school diploma or equivalent required; Associate's or some college preferred.
Ability to multi-task, prioritize and manage time effectively.
Excellent communication, interpersonal, and organizational skills.
Self-motivated, detail-oriented, proactive, eager to learn, adaptable and resilient.
Proven customer support experience. Strong phone support handling and active listening skills. Able to promptly answer support related communications.
Proficiency in Microsoft Excel, Word, Outlook, and Power Point.
Previous experience with ERP or accounting software.
Familiarity with CRM systems and practices.

Base Pay
Salary: $ $17.00 per hour

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

An Equal Opportunity Employer

Compensation details: 16-17 Hourly Wage

PI0c50d3e93f

Customer Service Representative

2 weeks ago

Stellar Enterprises Mansfield, TX, United States Freelance

**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting in Mansfield, TX. We offer everyone the chance to enter the sales field · **We need your talent - Start your career in ...
Customer service representative

1 week ago

Yobalia Dallas, United States

". · | | Customer service representative (INGLS Y SAP) ** Customer service representative (INGLS Y SAP)** · Descripcin de la oferta Publicada el: 21/12/ :15h Ubicacin: Barcelona Categora: Atencin al pblico (Atencin al cliente) Vacantes: 1 Nivel: Empleado Buscamos Customer servi ...
Customer Service Representative

2 days ago

Springer Insurance Midlothian, United States

**Benefits**: · - 401(k) · - Bonus based on performance · - Competitive salary · - Dental insurance · - Free food & snacks · - Health insurance · - Paid time off · - Training & development · - Vision insurance · **Benefits/Perks** · - Competitive Pay · - Professional Development ...
Customer Service Representative

1 week ago

Master Meter Mansfield, United States

Customer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produ ...
Guest Services Representative

1 week ago

TOCA Football Mansfield, United States

Who is TOCA Football: · TOCA Football is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch ...
customer service representative

1 week ago

Family Dollar Mansfield, United States

Family Dollar MATLOCK RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
Customer Service Representative

1 week ago

Master Meter Mansfield, United States

Job Description · Job DescriptionCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provide ...
Customer Service Representative

1 week ago

Master Meter Mansfield, United States

Customer Service Representative · Make sure to apply with all the requested information, as laid out in the job overview below. · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the w ...
Customer Service Representative

3 days ago

Master Meter Mansfield, United States

Job Description · Job DescriptionCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provide ...
Customer Service Representative

1 week ago

One Hour Heating & Air Conditioning Carrollton, United States

Benefits: 401(k) · 401(k) matching · Competitive salary · Dental insurance · Paid time off · Training & development · Vision insurance · ...
Customer Service Representative

6 days ago

Mike Bradley - State Farm Agent Mansfield, United States

Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
Customer Service Representative

2 weeks ago

Infinity Systems Keller, TX, United States Freelance

**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career in sales now** · ...
Customer Service Representative

1 hour ago

Remedy Corporation Dallas, United States

This is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...
Csr - Customer Service Representative (Bilingual)

4 days ago

Assurance Total Protection - Progressive Local Agent Midlothian, United States

**Who Are We?**: · We are Assurance Total Protection - A Progressive Local Agent that has had continued success as a leader in Car, Home, Commercial & Life insurance sales in the Midwest. · **Who Are We Looking For?**: · If you are Self-motivated, competitive by nature and persua ...
Full Time Customer Service Representative

1 week ago

Animal Eye Care of Richmond Midlothian, United States Full time

**Daily responsibilities include but are not limited to**: · - **Provide outstanding customer service to our clients each day, in person and over the telephone**: · - **Must have excellent communication skills**: · - **Ability to multitask in a fast paced environment**: · - **Dai ...
Quality Customer Service Representative

1 week ago

Master Meter Mansfield, TX, United States Full time

Customer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produ ...
Member Services Representative Sub

5 days ago

Planet Fitness Mansfield, United States

Position: Sub · Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead · Department: Operations · Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift · Duties and Respon ...
Sales representative in the internal service

1 week ago

Skyline Solutions Parker School, United States

Sales Representative (m/f/d) for Parker School · Location: Moosburg an der Isar · Working hours: Full-time · 1,400 employees. 24 locations worldwide. Since its founding in 1972, we have been continuously growing. We are specialists in mobile space solutions in container construct ...
Sales Representative in Field Service

2 weeks ago

Cascade Enterprises White Settlement, TX, United States Freelance

At our company in White Settlement, TX, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changer ...
Part-Time Patient Service Representative

6 days ago

Envision Radiology Mansfield, United States Part time

Envision Imaging of Mansfield is adding a Part-Time Patient Service Representative to our teamMonday - Thursday 12:00PM - 5:00PM | Position Pay Range: $ $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the ne ...