- One plus year of experience providing exceptional customer service - healthcare environment preferred
- Detail oriented, self-motivated, a problem solver and a team player
- Ability to navigate multiple computer screens and browsers quickly and accurately
- Ability to excel in a very fast-pace team environment
- Ability to continuously "exceed" company and customer expectation
- Minimum of High School diploma or equivalent (GED)Additional Eligibility QualificationsNone required for this position.
- Company Matched 401k Plan
- Employee Stock Ownership Plan
- Paid Time Off + Paid Holidays
- Employee Assistance ProgramOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.
-
Customer Service Representative
1 day ago
Master Meter Mansfield, United StatesCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produc ...
-
Customer Service Representative
2 weeks ago
One Hour Heating & Air Conditioning Carrollton, United StatesBenefits: 401(k) · 401(k) matching · Competitive salary · Dental insurance · Paid time off · Training & development · Vision insurance · ...
-
Customer Service Representative
1 day ago
Master Meter San Francisco, United States PermanentCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the prod ...
-
Customer Service Representative
5 hours ago
Master Meter Mansfield, United StatesJob Description · Job DescriptionCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provide ...
-
Customer Service Representative
2 weeks ago
Mike Bradley - State Farm Agent Mansfield, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Customer service representative
4 weeks ago
Yobalia Dallas, United States". · | | Customer service representative (INGLS Y SAP) ** Customer service representative (INGLS Y SAP)** · Descripcin de la oferta Publicada el: 21/12/ :15h Ubicacin: Barcelona Categora: Atencin al pblico (Atencin al cliente) Vacantes: 1 Nivel: Empleado Buscamos Customer servi ...
-
Entry Level Customer Service Representative
2 weeks ago
Coastal Solutions Mansfield, United StatesJob Description · Job DescriptionWe are actively seeking vibrant individuals with exceptional communication skills to join our dynamic team as Customer Service Representatives. Experience is not a prerequisite, as we provide comprehensive paid training for entry-level positions. ...
-
Customer Service Representative
4 weeks ago
Master Meter Mansfield, United StatesJob Description · Job DescriptionCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provide ...
-
customer service representative
4 weeks ago
Family Dollar Mansfield, United StatesFamily Dollar MATLOCK RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
-
Customer Service Representative
2 weeks ago
Master Meter Mansfield, United StatesCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produ ...
-
Customer Service Representative
4 weeks ago
Master Meter Mansfield, United StatesCustomer Service Representative · Make sure to apply with all the requested information, as laid out in the job overview below. · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the w ...
-
Guest Services Representative
4 weeks ago
TOCA Football Mansfield, United StatesWho is TOCA Football: · TOCA Football is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch ...
-
Customer Service Representative
2 weeks ago
Master Meter Mansfield, United StatesJob Description · Job DescriptionCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provide ...
-
Customer Service Representative
1 week ago
Stellar Enterprises Mansfield, TX, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting in Mansfield, TX. We offer everyone the chance to enter the sales field · **We need your talent - Start your career in ...
-
Quality Customer Service Representative
4 weeks ago
Master Meter Mansfield, TX, United States Full timeCustomer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produ ...
-
Member Services Representative Sub
3 weeks ago
Planet Fitness Mansfield, United StatesPosition: Sub · Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead · Department: Operations · Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift · Duties and Respon ...
-
Customer Service Representative
2 weeks ago
Quick Roofing LLC Kennedale, United StatesJob Description · Job DescriptionDescription:Help customers with complaints and questions · Give customers information about products and services · Take orders · Process returns · Listen to customer concerns · Answer customer questions · Schedule Repair appointments · Requiremen ...
-
Part-Time Patient Service Representative
3 weeks ago
Envision Radiology Mansfield, United States Part timeEnvision Imaging of Mansfield is adding a Part-Time Patient Service Representative to our team · Monday - Thursday 12:00PM - 5:00PM | Position Pay Range: $ $19.30 · Summary/Objective: · The Patient Service Representative (PSR) focuses on the delivery of patient care and facilit ...
-
Customer Service Representative
3 weeks ago
Roslyn Knight - State Farm Agent Cedar Hill, United States Full timePosition Overview · State Farm Insurance Agent located in Cedar Hill, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Roslyn Knight - State Farm Agent, you will build and develop customer relationships within the communi ...
-
Service Representative
2 weeks ago
Orange Elephant Roofing Fort Worth, United StatesJob Description · Job DescriptionSalary: $46, Commission · WE WANT YOU Orange Elephant is seeking self motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - a ...
Part-Time Patient Service Representative - Mansfield, United States - Envision Radiology
Description
Envision Imaging of Mansfield is adding a Part-Time Patient Service Representative to our teamMonday - Thursday 12:00PM - 5:00PM |Position Pay Range:
$ $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Performs administrative tasks such as answering phones, data entry, patient check in/out, and assists in scheduling patient appointments. Enters charges, verifies patients' insurance coverage, receives payments from patients, and issues receipts. Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis.
Essential Functions1. Answers inbound calls to the Center.2. Provides a friendly and warm greeting to all patients and/or providers.3. Checks scheduled patients in/out and ensures proper documentation is received from patient.4. Collects co-pays, co-insurance, and deductible if necessary.5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.6. Ensures accurate data entry for patient registration.7. Assists with medical records as needed.8. Ensures all queues are processed in a timely and efficient manner while adhering to all process & compliance requirements.9.
Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS.10.
Stays abreast of known carrier related issues and is able to identify carrier specific concerns, (i.e. out of network, specific plan limitations, etc.)11. Monitors schedule and ensures all data, attachments, history, etc. have been done before exam is completed.12. Facilitates no-show appointments (calling patients, cancelling, rescheduling).13. Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).14. Monitors waiting room to avoid extended wait time and to assists patients as needed.15. Requests orders and processes new/same-day requests.16. Requests all patients complete a satisfaction survey after their exam.17. Other duties as assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies1. Communication Proficiency.2. Organizational Skills.3. Time Management.4. Problem Solving/Analysis.5. Customer/Client Focus.6. Collaboration Skills.
Supervisory ResponsibilitiesThis position has no supervision responsibilities.
Work EnvironmentThis job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms.
The employee is frequently required to talk and hear.TravelNo travel is expected for this position.
Job QualificationsMinimum Qualifications/Experience:
Strong communication skills & professional demeanorEducation/Certifications:
ComplianceAdheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Company BenefitsBelow is a list of benefits that are offered to employees, once eligibility is met.Health Benefits:
Medical/Dental/Vision/Life Insurance
OSHA Exposure Rating:
1It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
Envision Radiology is an equal opportunity employer (M/F/D/V).We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.
Applications accepted until 5/10/24
