Customer Service Representative - Mansfield, United States - Master Meter

Master Meter Mansfield, United States

3 weeks ago

Description

Customer Service Representative

Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the products and services required to maximize revenue, optimize operations, and deliver world class customer support.

Customer Service Representative (CSR)
We are looking for an experienced and well-organized Customer Service Representative to build and maintain relationships with customers and be the primary point of contact for day-to-day business between the customer and Master Meter. This is a full-time, on-site position based in Mansfield, TX. Work hours are 8 am – 5 pm, Monday - Friday.

Company Benefits Include:

Company-paid insurance premiums for Medical, Life/AD&D, and Short and Long-Term Disability Insurances
401(K) Retirement Plan with up to 7.5% company match
Year-end bonus (equal to one month's pay) eligible
Voluntary (employee paid) benefits include dental, vision, accident, critical illness and hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts.
Paid time off including holiday, vacations and sick time. Top of Form

Job Responsibilities
CSR's support a team of regional salespeople as well as current/potential customers and end-users in those territories. Specific tasks include, but are not limited to:

Processing a large volume of phone calls, data entry and emails.
Retrieving purchase orders and return requests from customers, validating customer requirements, confirming pricing and part numbers, entering sales orders in ERP system, obtaining necessary approvals from accounting, acquiring additional documentation, confirming accuracy as required (programming guides, etc.), recording any special instructions, and notifying production department of same.
Apprising customers of lead time and estimated ship dates and providing outstanding customer support.
Become knowledgeable of all Master Meter products and services offered, as well as understanding the customers in your assigned territory

Qualifications

At least 2 years' experience provide technical customer support via telephone and computer.
High school diploma or equivalent required; Associate's or some college preferred.
Ability to multi-task, prioritize and manage time effectively.
Excellent communication, interpersonal, and organizational skills.
Self-motivated, detail-oriented, proactive, eager to learn, adaptable and resilient.
Proven customer support experience. Strong phone support handling and active listening skills. Able to promptly answer support related communications.
Proficiency in Microsoft Excel, Word, Outlook, and Power Point.
Previous experience with ERP or accounting software.
Familiarity with CRM systems and practices.

Base Pay
Salary: $ $17.00 per hour

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

An Equal Opportunity Employer

Customer Service Representative

1 week ago

Master Meter Mansfield, United States

Customer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the produc ...
Customer Service Representative

3 weeks ago

One Hour Heating & Air Conditioning Carrollton, United States

Benefits: 401(k) · 401(k) matching · Competitive salary · Dental insurance · Paid time off · Training & development · Vision insurance · ...
Customer Service Representative

1 week ago

Master Meter San Francisco, United States Permanent

Customer Service Representative · Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the prod ...
Customer Service Representative

2 days ago

Master Meter Mansfield, United States

Customer Service RepresentativeMaster Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (water meters) for the water utility industry. For over 40 years Master Meter has provided water utilities with the products ...
Customer Service Representative

3 weeks ago

Quick Roofing LLC Kennedale, United States

Job Description · Job DescriptionDescription:Help customers with complaints and questions · Give customers information about products and services · Take orders · Process returns · Listen to customer concerns · Answer customer questions · Schedule Repair appointments · Requiremen ...
Service Representative

3 weeks ago

Orange Elephant Roofing Fort Worth, United States

Job Description · Job DescriptionSalary: $46, Commission · WE WANT YOU Orange Elephant is seeking self motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - a ...
Service Representative

3 weeks ago

Thompson Safety LLC Irving, United States

Job Description · Job DescriptionDepartment: Service · FLSA Status: Exempt, commission eligible · Job Summary: · Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory wit ...
Customer Service Representative

6 days ago

PeopleShare Dallas, United States Temporary

PeopleShare is looking for Customer Service Representatives in the state of Texas FULLY REMOTE BEFORE YOU APPLY: If you're committed to obtaining a state license AT NO COST TO YOU, this is the job for you (this allows you to be eligible for commission) Job Details for a Customer ...
Field Service Representative

4 days ago

Trane Technologies Fort Worth, United States Full time

JOB DESCRIPTION At Trane TechnologiesTM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at ...
Customer Service Representative

3 weeks ago

Think Tell Junction Dallas, United States

Join Our Team as a Customer Service Representative at Think Tell Junction · Are you passionate about delivering exceptional customer service? Think Tell Junction is seeking a Customer Service Representative to join our dedicated team in Dallas, TX. · As a Customer Service Represe ...
Customer Service Representative

13 hours ago

FASTSIGNS #17401 Dallas, United States Full time

Benefits:Bonus based on performance · Competitive salary · Free food & snacks · Free uniforms · Opportunity for advancement · Paid time off · Training & development · Fastsigns of Dallas- Fair Park is hiring for a Customer Service Representative to join our team · Benefits/Perks: ...
Customer Service Representative

2 weeks ago

SERVEWAY HEATING AND AIR CONDITIONING LLC Dallas, United States

Company Description · SERVEWAY HEATING AND AIR CONDITIONING is based in Dallas, Texas. We specialize in heating and air conditioning solutions for residential and commercial customers. Our team is dedicated to providing excellent service and ensuring customer satisfaction. · Role ...
Customer Service Representative

3 weeks ago

PeopleShare Dallas, United States Temporary

PeopleShare is looking for Customer Service Representatives in the state of Texas FULLY REMOTE BEFORE YOU APPLY: If you're committed to obtaining a state license AT NO COST TO YOU, this is the job for you (this allows you to be eligible for commission) Job Details for a Customer ...
Member Service Representative

3 weeks ago

YMCA of Metropolitan Dallas Dallas, United States Regular Part time

Member Service Representative - T. Boone Pickens, Dallas · General InformationJob Title:Member Service Representative - T. Boone PickensLocation:601 N. Akard StDallas, TX, 75201United StatesBase Pay:$ $15.00 / HourRelocation Expense Covered:NoEmployee Type:Regular Part TimeJob C ...
Member Services Representative

5 days ago

CornerStone Staffing Irving, United States Temp

Do you have health insurance experience in a call center environment? Are you looking to start a CAREER with a TOP 10 Healthcare System in the U.S. and Internationally?Apply today · Job Title: Member Services Representative · Location: Irving, TX | ON-SITE · Pay: $ /hr. (base ...
Member Services Representative

2 weeks ago

YMCA of Metropolitan Dallas Coppell, United States Regular Part time

Member Services Representative - Early Morning, Coppell · General InformationJob Title:Member Services Representative - Early MorningLocation:146 Town Center BlvdCoppell, TX, 75019United StatesEmployee Type:Regular Part TimeJob Category:PART TIME · Description We are looking for ...
Customer Service Representative

4 days ago

Orora Group Grand Prairie, United States

At Orora, we believe our packaging touches lives and together, we, together as a team, deliver on the promise of what's inside. From custom packaging design and packaging materials, to prototype development and manufacturing, packaging automation and equipment, kitting and fulfil ...
Customer Service Representative

4 days ago

CEFCO Godley, United States

Customer Service Representative - Store #16 · Godley, TX 76044, USA Req #711 Wednesday, May 29, 2024 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives · CEFCO VISION STATEMENT: · "To be a consumer-driven convenience retailer wit ...
Member Service Representative

2 weeks ago

TEKsystems North Richland Hills, United States Contract to Regular

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in North Richland Hills, TX to start on July 8th. · ALL CANDIDATES MUST BE LOCATED WITHIN A 60 MILE RADIUS OF NORTH RICHLAND HILLS, TX · Position: Member Service Represent ...
Customer Service Representative

3 weeks ago

Lhoist Fort Worth, United States Full time

RESPECT to people, COURAGE to be pioneers and raise the bar, and always demonstrating INTEGRITY and authenticity. Do these core values align with yours? If so, Lhoist North America may be the place for you We are a company that believes our people make it happen and rewards ...