- Handle customer inquiries via phone, email, and chat, providing prompt and accurate information.
- Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Provide feedback to management on recurring customer issues and suggest improvements.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-focused attitude.
- Proficiency in Microsoft Office and familiarity with customer service software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Competitive weekly salary: $869 - $1000 per week.
- Opportunities for career development and advancement.
- Comprehensive benefits package including health insurance and retirement plans.
- Flexible work environment promoting a healthy work-life balance.
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Customer Service Representative - Dallas, United States - Think Tell Junction
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Description
Join Our Team as a Customer Service Representative at Think Tell Junction
Are you passionate about delivering exceptional customer service? Think Tell Junction is seeking a Customer Service Representative to join our dedicated team in Dallas, TX.
As a Customer Service Representative, you will play a key role in ensuring our customers have a positive experience and receive the support they need.
Responsibilities:
Qualifications:
Benefits:
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated.
In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday Work Location: In person at our offices in Dallas, TX
Ready to make a difference and grow your career in customer service? Apply now and become part of our supportive team at Think Tell Junction