- Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
- Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
- May participate in development of information technology and infrastructure projects.
- May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
- May include company-wide, web-enabled solutions.
- Key Skills- IT support, customer service, Troubleshoot, Hardware, Active Directory
- Bachelor's degree
- 2+ years of IT support experience
- Associate degree
- 4+ years of IT support experience
- Excellent customer service skills complimented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple projects under prescribed
- Hardware – RAM, Replacing drives
- Lab Software
- Microsoft Suite
- AD
- Acronis
- Must be able to work individually
- Customer Support/Experience
- Ability to coordinate and collaborate with vendors and lab techs
- Experience with scientific instrumentation
- Experience in Life Science environment
- Success/Performance Metrics:
- Communicating Effectively
- Working efficiently
- Driven individual
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Lab Computing Analyst - Boston, United States - Pyramid Consulting, Inc
Description
Immediate need for a talented Lab Computing Analyst. This is a 08+ Months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:
Pay Range: $31 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Key Requirements and Technology Experience:
Our client is a leading Pharmaceutical, Healthcare organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
