-
Customer Success Specialist
2 weeks ago
moozoom Los Angeles, United StatesJoin a fast-growing EdTech company that is advancing mental health and wellness, worldwide · moozoom is a fast-growing unique Netflix-style SEL+MTSS platform looking for a talented and enthusiastic former educator/customer success specialist who shares our excitement for buildin ...
-
Customer Success Specialist
20 hours ago
Live Nation Entertainment Los Angeles, United StatesJob Summary: · Who Are We? · Veeps is the leading livestream concert platform for the music industry. Founded by Joel & Benji Madden of Good Charlotte, the company has grown to support thousands of artists including Brandi Carlile, The Foo Fighters, Liam Payne, Louis Tomlinson, ...
-
customer success specialist
16 hours ago
Idea Elan Los Angeles, United StatesJob Description · Job DescriptionKey Responsibilities:● Onboard and Train customers on our software through Zoom/Teams.● Gather requirements and help in documentation and coordination using Google docsand Microsoft 365.● Should be able to track, answer and manage tickets within ● ...
-
Customer Success Support Specialist
3 weeks ago
Salesforce Los Angeles, United StatesJoin our Talent Community and be the first to know about open roles, career tips, events happening near you, and much more.At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application o ...
-
Client Success Specialist, North America
2 weeks ago
DICE Los Angeles, United StatesJob Description · Job DescriptionLive shows make us feel good. They're a time to hang with our friends, discover new artists, or lose ourselves on a dance floor. We're on a mission to bring all of this to more fans, more often – and that's where you come in. · We're looking for a ...
-
Pro Specialist, Success
2 weeks ago
ServiceTitan Glendale, United StatesReady to be a Titan? · You will become an important member of the Pro Product Excellence team, influencing the company's continued success, and helping shape the future of the service industry. You will actively manage and develop a portfolio of residential and commercial servic ...
-
Specialist Customer Success, SMC
2 weeks ago
Snap Los Angeles, United StatesSnap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun togeth ...
-
Apex Ventures Glendora, United StatesIn the field of permanent placement and temporary staffing in the medical service, you will find a trustworthy and reliable partner by your side in akut Doc. Our client is a group practice consisting of two medical association seats. They cover the entire spectrum of gynecologica ...
-
Senior Specialist Customer Success, SMC
1 day ago
Snap Inc. Los Angeles, United States Full timeSnap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun togethe ...
-
Customer Success Specialist
2 weeks ago
Kixie Santa Monica, United StatesJob Description · Job DescriptionWho We're Looking For: · We are looking to add a hardworking CSS with a consistently positive attitude to our support team, who can be relied upon to handle Level 1 customer support for our customers. Our support team primarily lives out of Interc ...
-
Customer Success Specialist
2 weeks ago
Boy Scouts of America - Orange County Council Orange, United StatesJob Description · Job DescriptionCustomer Success Specialist · Emphasis in Group Events & Registrations · The Customer Success Specialist for the Orange County Council, Boy Scouts of America is responsible for the customer success lifecycle for leads assigned. They will coordinat ...
-
Customer Success Specialist
1 week ago
Boy Scouts of America Orange, United StatesCustomer Success Specialist · Emphasis in Group Events & Registrations · The Customer Success Specialist for the Orange County Council, Boy Scouts of America is responsible for the customer success lifecycle for leads assigned. They will coordinate group events, individual rese ...
-
Customer Success Specialist
1 week ago
Boy Scouts Of America Orange, United StatesCustomer Success SpecialistEmphasis in Group Events & RegistrationsThe Customer Success Specialist for the Orange County Council, Boy Scouts of America is responsible for the customer success lifecycle for leads assigned. They will coordinate group events, individual reservations ...
-
Career Success Specialist
2 weeks ago
Chapman University Orange, United StatesPosting DetailsPosition InformationPosition TitleCareer Success SpecialistPosition TypeRegularJob NumberSA9112122Full or Part TimeFull-Time 40 Hours WeeklyFair Labor Standard Act ClassificationExemptAnticipated Pay Range$67,000 - $75,000Pay Range InformationChapman University is ...
-
Transfer Success Advising Specialist
20 hours ago
CSU Fullerton Fullerton, United StatesWe are seeking an exceptional individual to join our Academic Advising community as the Transfer Success Specialist, focusing on advising to facilitate the transitions from community colleges to California State University, Fullerton (Cal State Fulle Specialist, Support, Diversit ...
-
Academic Success Advising Specialist
1 day ago
CSU Fullerton Auxiliary Services Corporation Fullerton, United StatesEssential Duties · 60% Academic Advising · Provide sustained and personalized one-on-one academic advising sessions, in-person and virtual, in support of students' academic, personal, and professional development. · Assist students in creating and implementing tailored academic p ...
-
Customer Success Specialist
2 weeks ago
Bunzl Fountain Valley, United States**Description** · Kishigo, a Bunzl company, is seeking a Customer Success Specialist who will be responsible for performing and coordinating the day to day operational activities required to maintain service excellence for established accounts while promoting high satisfaction r ...
-
Customer Success Specialist
2 weeks ago
Bunzl Fountain Valley, United States· Kishigo, a Bunzl company, is seeking a Customer Success Specialist who will be responsible for performing and coordinating the day to day operational activities required to maintain service excellence for established accounts while promoting high satisfaction relationships wit ...
-
Title V Academic Success Specialist
2 weeks ago
Azusa Pacific University Azusa, United States Part timeJob Description · APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to esta ...
-
Customer Success Specialist
2 weeks ago
Boy Scouts of America - Orange County Council Orange, United States**Customer Success Specialist** · - Emphasis in Group Events & Registrations_ · The Customer Success Specialist for the Orange County Council, Boy Scouts of America is responsible for the customer success lifecycle for leads assigned. They will coordinate group events, individual ...
Customer Success Specialist - Los Angeles, United States - Moozoom
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Join a fast-growing EdTech company that is advancing mental health and wellness, worldwide moozoom is a fast-growing unique Netflix-style SEL+MTSS platform looking for a talented and enthusiastic former educator/customer success specialist who shares our excitement for building a better world for children.
This role is a key part of our future success and will help support thousands potentially millions of young students, worldwide.
Responsibilities We are looking for a passionate and dedicated former educator to support the onboarding, implementation and product adoption of our California K12 schools and districts.
You will serve as the main contact for teachers and administrators to ensure they have a positive experience and strong results with moozoom.
As such, your main responsibilities will be to:
Work strategically with schools and districts (mostly California and West Coast states) to facilitate moozoom implementation, drive users adoption and increase student impact.
Oversee customer relationship management (CRM) of key client accounts.Build customer success processes that measure learner outcomes and the efficacy of our platform.
Perform virtual and on-site training for districts and their buildings.
Manage customer accounts throughout the school year by holding regular check-ins via email, phone and Zoom.
Create material for driving adoption (e.g. presentations, posts, webinars).Support contract renewal by presenting learner outcomes achieved through our platform.
Build and track proper KPIs to monitor the adoption rate and implementation cycle.
Work closely with our software team to create features to increase student engagement and teachers adoption.
Assist and sometimes lead sales presentations and demonstrations to existing and prospective clients.
Requirements 1-3 years of Customer Success, Account Management and/or Customer Relationship Management (CRM) in the K-8 Edtech space.
Experience in onboarding clients to use interactive learning platform.
Ability to multi-task and a rabid commitment to meet deadlines.
Dynamic communicator, facilitator and consensus builder.
A passion for working collaboratively, with a cross-functional team, who embraces a 'get stuff done' culture.
Comfort working in an environment that values self-direction, critical thinking and creative problem-solving.
Strong written and verbal communication skills.
BA in Education, Marketing or similar.
School counselor/Special Ed. experience in the K-8 space is a plus.
Be available to work during Pacific Time hours.
Key reasons you should apply:
Full time remote positionFlexible work hours.
Collaborative work environment.
Competitive compensation.4 weeks vacation.
Health insurance coverage.
Supported to do one of the most impactful work of your life.
Dont forget to access to experience our commitment to advancing mental health and wellness.
Our six-step hiring process Short video and CV: send your CV, as well as a short video describing who you are and why you should be the person we are looking for
Initial Interview:
if selected, this is where you and us get to know each other better
Mini project:
moving forward at this stage of the hiring process, we will distribute a mini project that will allow you to show how good you are
Final interview:
were getting there.
You made it so far and its now the moment where you get to meet other people of the team.
Offer:
we send you an offer tailored to convince youto join our team
Take off:
this is the day you start changing the world with us.#J-18808-Ljbffr