Project Manager, Process Improvement - Chicago, United States - Sidley Austin LLP
Description
Summary:
The Process Improvement Project Manager works with the Director of Process Improvement and leaders across the Firm to implement organizational initiatives related to process improvement, goal setting, planning, collaboration, and project management to ensure ongoing cross-functional alignment with the Firm's business strategy.
Once a project has been designated for action, the Project Manager plays a lead role in outlining, facilitating and guiding an organized process for implementation.
Examples of potential projects include new technology adoptions, revenue cycle enhancement efforts, and designing organizational structures that enable the Firm to evolve and continue to deliver world class service to clients.
The Process Improvement Project Manager also serves a resource for best practices on project management and change management across the organization, including disseminating best practices.
Duties and Responsibilities:
- Utilizing strong analytic thinking, translate the Firm's goals and strategy into actionable functional and operational change
- Act as an internal consultant by identifying and recommending solutions to improve organizational efficiency, including processes and/or systems
- Support leadership and functional stakeholders by assessing their needs and providing recommendations for process improvements or system enhancements; gather feedback on current state and present recommendations for future state; influence and drive change through compelling research, data and presentation
- Create strong business cases, which include but are not limited to, documented analyses, action plans and process maps, to secure approval for projects; work with leadership and business stakeholders on prioritization
- Research market trends and industry best practices to augment existing operating models
- Continuously introduce and educate leadership and business stakeholders on new trends to support the overall Firm performance
- Lead projects that foster and support a culture of organizational effectiveness, including the exchange and promotion of best practices
Qualifications:
Education and/or Experience:
Required:
- A minimum of 3 years of experience in project management, change management or related field
- Demonstrated success leading significant process improvement and change initiatives at the group and organization levels, including facilitating stakeholder groups through problem identification, solution development and decision making
- Strategic and creative problemsolving skills, including demonstrated ability to develop efficient systems and metrics and to enhance decisionmaking processes
- Analytical experience, including past experience collecting, analyzing, synthesizing and presenting data to in a compelling way to inform decision making
- Outstanding collaboration and influencing skills, including excellent oral and written communication skills
- Executive presentation experience
Preferred:
- Master's degree
- Project Management certification
- A minimum of 5 years of experience in project management, change management or related field
- Experience in professional services environment
- Strategic planning experience
- Familiarity with employee engagement principles and best practices
Other Skills and Abilities:
- Strong organizational skills
- Strong attention to detail
- Serviceoriented attitude
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problemsolving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
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