- Contribute to goal setting for your team to align with organizational goals.
- Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.
- Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment.
- Implement and track metrics to record the success and quality of your team's sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Build and cultivate strong relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
- Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
- Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
- Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
- Manage a team of managers (8-10 direct reports)
- Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.
- Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth.
- MBA
- Experience analyzing data and best practices to assess performance drivers
- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar
- Experience successfully managing dynamic account portfolios
- Experience influencing internal and external stakeholders
- 4+ years managing a team of 68 Sales Executives, Account Managers, Project Managers or Program Managers
- 6+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, BusinesstoBusiness (B2B), Sales Operations or Shared Service Operations
-
Amazon Services LLC Seattle, United States Full timeCome be a part of a rapidly expanding $35 billion dollar global business At Amazon Business (AB), we stand at the intersection of tech & retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Busi ...
-
Amazon Web Services, Inc. Seattle, United States Full timeWould you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? ...
-
Business Services Center Specialist
19 hours ago
SPS North America Inc Seattle, United StatesJob Title: · Business Services Center Specialist · Reports To: · The · Business Services Center Specialist · will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. · Job Overview: · The · Business Services Center Specialist · pr ...
-
Account and Operations Manager, Business Services
19 hours ago
Amazon Seattle, United StatesAccount and Operations Manager, Amazon Business Services · Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space ...
-
Japanese Business Services
2 weeks ago
PwC Seattle, United StatesIndustry/Sector · Not Applicable · Specialism · Entrepreneurial & Private Business (EPB) - General · Management Level · Senior Associate · Job Description & Summary · A career within PwC Private will provide the opportunity to help private companies with a range of busines ...
-
Marsh & McLennan Companies, Inc. Seattle, United StatesOur not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 9,000 of the industrys brightest talent drive our efforts to deliver purposeful work an Client Service, Business Developm ...
-
Marsh & McLennan Companies Seattle, United StatesCompany: · Description: · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and ...
-
Starbucks Seattle, United StatesNow Brewing – business analyst, Store Development Support Services #tobeapartner · From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for ...
-
Business Tax Services Associate
2 weeks ago
RSM Global Seattle, United StatesWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
-
Business Tax Services Associate
3 weeks ago
RSM Global Seattle, United StatesWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
-
Business Tax Services Associate
4 weeks ago
RSM Global Seattle, United StatesWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
-
Amazon Seattle, United States· At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon's Customer ...
-
Amazon Seattle, United States· Amazon has an immediate opening for a Program Manager to join Seller Services Finance and Business Integration team. This role supports the Amazon Third Party Marketplace organization. · The Amazon Marketplace lists items on the Amazon website for Fulfillment by Amazon (FBA), ...
-
Amazon, Inc. Seattle, United StatesBASIC QUALIFICATIONS- 5 years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Program Manager, Business Ser ...
-
Amazon Seattle, United States· Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solution ...
-
Amazon Seattle, United States· Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provide ...
-
Enterprise Account Manager, Business Services
2 weeks ago
Amazon Seattle, United States· Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provide ...
-
Senior Associate, Business Tax Services
2 weeks ago
KPMG Seattle, United StatesAt KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry ...
-
AmazonWebServices Seattle, WA, United StatesWould you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider?A ...
-
Marsh McLennan Agency Seattle, United StatesOur not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every da ...
Manager, Account Management, Retail Business Services - Seattle, United States - Amazon
Description
Manager, Account Management, Retail Business Services (RBS)
Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization in US VSP, responsible for the growth and development of the organization.
The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers.
This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team.
They have a passion for people management and are at their best when they're building, developing and guiding high-performing teams.
In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports).
You'll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.
If you are interested in growing brands and businesses on Amazon, then we're interested in talking to youKey job responsibilities
Business Growth
Leadership:
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visitOur compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $107,800/year in our lowest geographic market up to $200,400/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit Applicants should apply via our internal or external career site.#J-18808-Ljbffr
Manager, Account Management, Retail Business Services professionals in Seattle
-
Saad Siddiqui
PRODUCT MANAGEMENT LEADER
-
Marina Lobanova
Graphic Designer
-
Melissa Louise
Manager: People | Social Media | Restaurant
-
Tracy Ho
UX/UI Designer
-
Jay Yoo
Director of Information Technology
-
Sherman B
Client Success Manager and Account Executive