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    Part-time MIA Passenger Service Agent - Miami, United States - Eastern Airlines LLC

    Eastern Airlines LLC
    Eastern Airlines LLC Miami, United States

    2 days ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    The Part-time MIA Passenger Service Agent is based out of the MIA Airport and must be local to this work location. This position will be required to work 20-30 hours per week in 4 hour shifts supporting a daily flight from MIA.

    This position has the following responsibilities:

    • Greeting passengers and checking their tickets and passports against the passenger list using computerized systems.
    • Inquiring about security questions, allocating seats and giving out boarding cards and luggage labels.
    • Weighing luggage and charging the passenger extra if the luggage is overweight.
    • Directing passengers through security and departures procedures.
    • Giving flight information and directing passengers to departure gates.
    • Managing issues from delayed, cancelled or missed flights.
    • Checking boarding passes at the departure gate.
    • Escorting people who require assistance and unaccompanied children to and from flight gates.
    • Making announcements on the public address system regarding flight information.
    • Oversee the departure and arrivals of passengers, ensuring they are in compliance with all company policies, laws, and regulations.
    • Provide excellent customer service to passengers.
    • Any other task required to support the operation as assigned.

    In addition, candidates must meet the following criteria:

    • Must be 18 years of age and have a high school diploma, GED or equivalent work experience.
    • Basic Computer Skills.
    • Must be able to pass all pre-employment testing to include drug testing and a physical.
    • Ability to safely lift up to 70 lbs.
    • Must maintain a valid state driver's license.
    • Must be able and flexible to work variables shifts including weekends and holidays.
    • Position may have to deal with long queues.
    • Position may be based at a desk or moving around the airport.
    • Position will have to wear a uniform.
    • It can be a busy and sometimes stressful environment.
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