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Front Desk Supervisor Starting - Dallas, United States - NewcrestImage
Description
** Front Desk Supervisor **Starting $15-$16****
**Job Category****:** Hourly Field Positions **Requisition Number****:** FRONT003942 Showing 1 location **Job Details**
**Description**
NewcrestImage is hiring a Front Desk Supervisor for our amazing Springhill Suites by Marriott Dallas Downtown West End property.
NewcrestImage is a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most renowned brands in the industry. We are a trendsetting company that is acutely focused on culture and that strives to genuinely care for people so their lives are enriched. We are currently looking for a Front Office Supervisor that will be responsible for maximizing revenue opportunities.
In terms of key responsibilities, first and foremost and just like every other position within our company, this role will advance NewcrestImages core values of People come First, Communication is Knowledge, Giving is Fun, Experiences are Memorable and Response-Ability is Ours. While this position will be strategic, the ideal candidate must be able and willing to be hands-on. In addition, some of the key responsibilities of the role are as follows:
Directly supervise all front office personnel and ensure proper completion of all front office duties when only supervisor on duty.
Supervise and coordinate the activities of the front desk, reservations, guest services and telephone areas.
Ensure the proper appearance of the lobby and all public areas, including the complementary breakfast area.
Act as Manager on Duty (MOD) when scheduled as such by the General Manager or Assistant General Manager or Front Office Manager.
**Community Involvement:**
Ensure good standing in the community by developing and maintaining relationships with other hotels, local schools, local government and other community and civic organizations when possible.
**Quality:**
Guest Service: Work closely with the Front Office and Housekeeping teams to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.
**Leadership:**
Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition.
Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Companys policies and procedures.
**REQUIREMENTS:**
High School degree
Ability to communicate effectively both verbally and in writing
**OPTIMUM ATTRIBUTES:**
Willing to take responsiblity and accountability for the team
Well-groomed and professional in appearance
Willing to work on weekends and holidays if required
Effective communication skills
_______________________________________________________________________
Newcrest Image is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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