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San Antonio

    Restaurant General Manager - San Antonio, United States - IHG

    IHG
    IHG San Antonio, United States

    3 weeks ago

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    Description

    A little bit about your day:

    Reporting to the Director of Food & Beverage, every day is different, but your essential functions will include the following:

    • Supervise and lead the restaurant colleagues, including hiring, training, and scheduling and performance management.
    • Set performance goals for the team and ensure they are met.
    • Foster a positive work environment and encourage teamwork.
    • Oversee daily restaurant operations, ensuring compliance with health and safety regulations, and restaurant policies.
    • Monitor food quality, presentation, and portion control to maintain high standards.
    • Manage inventory levels, order supplies and coordinate with vendors.
    • Monitor and spot check training programs.
    • Monitor and review testing in the restaurant.
    • Ensure excellent customer service is consistently provided to guests.
    • Address and resolve customer complaints or issues promptly and professionally.
    • Ensure that all training programs, manuals, tests or other materials are approved and in compliance.
    • Understanding all systems and programs and incorporate into restaurant operations.
    • Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
    • Assists all restaurant management teams with all aspects of financial reporting.
    • Offer positive solutions to problems or issues and provide input to the decision-making team.
    • Ensures that all operational systems are in place for the restaurant.
    • Assists in reviewing and ensuring that training curriculums are in place and functioning at the restaurant.
    • Supports and assists colleagues during service.
    • Ensures that all service points are consistently met.
    • Fosters team building and diversity at all restaurants.
    • Ensure adherence Property Policies and Procedures
    • Assists with all aspects of the operation.
    • Manages and participates in all daily restaurant colleague meetings.
    • Other duties may be assigned.

    What we need from you:

    • Minimum two years of restaurant management experience in a senior role
    • Proven experience in managing a group of service staff in upscale dining environment.
    • Excellent analytical and financial acumen, capable of interpreting and presenting financial data.
    • Exceptional interpersonal and communication skills to liaise with staff, guests, and hotel management.
    • Flexibility to work evenings, weekends, and holidays as needed in a hotel environment.

    At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?

    As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

    Travel is a journey. We help make it a joy.

    Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn? family.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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